Hotels in Alfredo V. Bonfil

"This was our first time booking at Riu Hotel. It was incredible amazing from the arrival to check out. Transportation from and to the airport they made it so easy for us. Beach was kept clean, bar service was amazing, rooms nice and well kept clean. Jose was the best bartender. Marifer at desk very nice! Recommend 10/10"

"Great beach and amazing staff!"

"Our recent stay at the RIU Peninsula was truly memorable, thanks to the outstanding service from the staff. Kevin went above and beyond to make our anniversary celebration extra special. His professionalism, excellent communication skills, and attention to detail reflect the high standards of the RIU brand. He truly exemplifies leadership and exceptional customer service. In addition, I absolutely must acknowledge Alex, who never fails to greet us at the hotel lobby with a warm smile and the kind words: "Welcome home - welcome back." Seeing Alex at the entrance during each of our visits has become a signature experience for us — a true hallmark of the RIU Peninsula. His warm welcome sets the tone for every stay, and he consistently raises the bar for customer service. Another team member who made a lasting impression was Luis from the buffet restaurant. He turned our morning breakfasts into a delightful experience. Always attentive, he ensured my wife had her cappuccino just the way she likes it. Despite being busy, Luis made us feel like we were his top priority. His hard work and warm service are greatly appreciated. On a constructive note, we did feel that the check-in experience could be improved. This was our fifth stay at the RIU Peninsula, and while we mentioned we were celebrating our anniversary, the staff member who checked us in didn't acknowledge the occasion or extend the warm welcome we've come to expect. Overall, we remain loyal to the RIU Peninsula . "

"Amazing "

"Love the modern design and the hospitality, I loved my stay "

"It is a new minimalist property, it has good service in general, simply the area and the location is not the best for the views of the turquoise sea of ​​Cancun, it is not possible to swim in this sea either."

"Everyone was great"

"I just returned home from staying at Sunscape in Cancun. The moment you are, you are treated warmly. Every staff person I encountered was very friendly and helpful. I stayed in a junior suite. Room was very nice and clean. They keep your refrigerator stocked. Great dining choices. Great entertainment. The beach is simply beautiful. Property is very well maintained. I felt very safe there. "

"Amazing service from all the staff. It is the reason why we keep coming back again and again! We cannot thank enough Andrea Flores Gonzales who always make sure we are placed in our favourite building and room. In addition, Jose Maria Romero always makes sure that we have our special spot setup so that we can enjoy the sunny days. Odalys and Sofia at the front desk are always super helpful and make sure our stay is comfortable! Our days would start at the breakfast grill where Adali and Keyla always made our omelettes and eggs just perfect! Cannot forget the excellent service at the Flame restaurant where Ladislao, Ismael, Ernesto and Aldo always make sure our food arrives just on time and just as we like it! Alejandro, the Manager at Romanza, went a long way to make sure my wife was comfortable on a night where we could not get a suitable table. Then, at our favourite restaurant, the Sea Flirt, every single waiter has been fantastic: Ramon, Felipe, Hugo and Sinue - thank you so much! And Claudia, the hostess, would always get our favourite table! The bartenders at Bash start making our drinks the moment they see us coming. Ronnie, Elias, Hendricks and Abraham, you work so hard! Last but not least, Sergio at Caffeine - you are a barista extraordinaire! My wife has complicated coffee orders but you always made those flawlessly - thank you so much! To all the amazing staff - it is no wonder we always yearn to return for another amazing vacation with you! Thank you! "