Right after we checked they were trying to sell their travel club which caused my family and I to miss lunch. They were so focus and making a sale that us wanting lunch seemed not to matter. Worse way to start our vacation. Also they went over the 90 minute presentation the following day by 45 minutes. When I brought it to their attention and that I was meeting my sons for lunch they proceeded to still try and sell me the travel club package like me having lunch with my sons didn't matter. I will never vacation at one of their properties ever again.
Otis
Otis (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 3 日
Taylor
Taylor (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
I would come back
Farko
Farko (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Nerminka
Nerminka (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 16 日
The grounds are nice but the rooms are in desperate need of repair and remodeling.
Ehren
Ehren (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Good place to stay
Good clean rooms. Great room service. Beautiful water front property. Bit expensive but highly recommended.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Jason
Jason (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Sarah
Sarah (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Lisa
Lisa (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Laura
Laura (5 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Food and service was incredible. Nice pools and beach.
Carolyn
Carolyn (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Eustace
Eustace (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 28 日
Preferred was not worth $200 per night extra. Did not get any extra benefits besides the adult pool. Not enough bar servers at either the pools or the beaches. No robes in the room. Same amenities as all of the other rooms.
The teen zone never had anyone up there to hand out basketballs, golf clubs, etc. Kids went up there several times and there was no one around so they left
The only upside was the waiters in the buffet. They were phenomenal.
Lynn Marie
Lynn Marie (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 27 日
Stephanie
Stephanie (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Beautiful! Safe! Love the pool activities during the day! Great food and many options! Bring a hairdryer! Has nightly entertainment.
Cristie
Cristie (3 晚家庭旅程)
Travelocity 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Very friendly staff helpful and respectful
Elzbieta Agata
Elzbieta Agata (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Very relaxing…really liked the preferred option!
Scott
Scott (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Everything was AMAZING!! The staff are extremely friendly and always very helpful. The resort is beautiful and elegant, definitely top notch. The food was great. Our favorite restaurant was Spice. The beach was a little rocky with some seaweed but nothing to complain about. We find a section that was Crystal clear. Absolutely beautiful. The pool area was always fun and full of different activities. There was always something to do all over the resort from morning to night!! We had an ocean view junior suite and received a free upgrade to the Preferred side with a hot tub right on our balcony with a gorgeous view of both the pool and the ocean!! The room was really beautiful and comfortable. Very spacious and very clean. We give this resort a 10/10!! We will definitely be returning!!
Crystal Danielle
Crystal Danielle (4 晚友伴旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Outstanding stay and awesome service. One of the best resort I have ever been to.
Bhumika Kiranbhai
Bhumika Kiranbhai (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 13 日
Sashae
Sashae (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 13 日
The food was just very average and the beach was rocky and our shower didn’t work properly for 3 days
ross
ross (10 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 13 日
We came for my brother’s wedding and it was a terrible experience. Room was dirty! and I paid extra to check in early!
Food mediocre at best. Spice was the best restaurant, and thats not saying much. Check in staff and spa front desk staff were rude, disorganized and unwelcoming. They talk down to you when you complain. Never really did anything to make it better. When I thought they would it was ploy to go sit down at a brunch for a timeshare oh sorry, “preferred club.” Felt discriminated because I was Mexican-American and not their usual tourist type. Line staff were great! Drinks okay, not really all inclusive, not all top shelf stuff included. Always trying to up-sale you!