大理石拱門薊花酒店 - 倫敦

The location and hotel services are good.

Apart from the fact that flushing system is not working, everything else is good- good breakfast, execellet location, friendly staff.

已經是第三次入住 但是大堂接待員給我黑臉，很不開心，少了以往親切友善的態度，幸好得front of house manager Mr Erdak Nebiogku 的幫助恊調，希望本月十六號再回去住宿可以尋回往昔良好的感覺！

Amba Hotel marble Arch is a nice place to stay . Before my stay , Mr Vincent Horovitz from the reservation depatment of hotel, keep contact with me until the end of my trip.Vincent is a nice and helpful staff. Not only answered all the enquiry in details , but also fulfilled client's needs whenever he can help. What he did really makes clients have a good stay in Amba. When I was checking-in, a senior staff was offering training to a new staff for the check in process. A longer time is needed and it is reasonable for client to wait. Wheras the attitude of the senior lady was so rude with no smile. Another incident is that the room number was marked wrongly on the card cover by the senior lady. I have to carry all the heavy luggagges back to the reception to ask. What the lady did is to correct the room number without saying sorry. Equipments in room are new and clean. Hotel is right next to underground Marble Arch station.Great location! Vincent prepared some cakes and fruit as he knew the date I checked in was my son’s birthday. He prepared well with a baby cod built in the room without requesting. These are all unexpected and made us so surprised.

I booked an executive room and was upgraded to a suite. The room is huge, newly renovated and clean. good location and close to metro, 1 minute to Oxford Street with plenty of shoppings. The breakfast is at a special price of £12 each. The only drawback is the street at the entrance of the hotel is a bit dirty. 45 Mins Uber to the airport at €35. each way which is quite reasonable in London. 16 Mins Walk to Marylebone train station. Overall experience is good, this was the 2nd time I stayed at this hotel. It is a good pick if you want to have a short stay in London with very Central location.

本來入住的房間不太乾淨，房間似乎沒清潔過，還在廁所發現小蟑螂 房內也有燈具是壞的 經反應後，櫃臺表示願意幫我們換房，之後的房間就比較正常了

飯店地點良好，緊鄰牛津街，交通逛街購物都很方便！飯店櫃檯服務良好迅速，這次住宿的房型是行政雙人房，兩單床的房型，寬敞舒適，浴室有淋浴間和浴缸，非常方便！

Great location, convenient transportation, very close to shopping.

The hotel is at good location for meeting with customer.

房間乾淨、地點位置極佳