Checked in at 5pm on Saturday. Was welcomed by very friendly and helpful staff had a room upgrade to a suite and was pleasantly surprised not knowing what to expect as we had never stayed in a Novotel before. Did not disappoint and did not want to leave
Nicole
1 晚行程
8/10
We had a great stay. Room lovely. Great views. Excellent facilities. However, my friend is gluten free and this was specified and acknowledged at booking, but come to our stay and she wasn't catered for at all. Staff offered her cereal?! They couldn't say whether food was actually free from gluten, the chef couldn't say if things were cooked separately and it was left to my friend to just eat yoghurts due to their lack of help and knowledge. This really needs to be improved as we paid for two people to get breakfast and only one of us ended up eating it which meant spending money elsewhere. This was very disappointing! Please seek to improve!
真實旅客
2 晚友伴旅程
10/10
Great place with a lovely restaurant and roof top bar
Kieran
1 晚行程
10/10
Mark
1 晚行程
8/10
James
1 晚行程
10/10
Magnificent
Kristoffer
2 晚行程
10/10
We were welcomed by all the staff who saw us which was lovely. We were given information and tips on where to eat and drink as well as clear instructions on room services. All the staff we bumped into from managers to cleaning crew were professional and very polite. We will definitely stay and recommend Thank you
Pembe
2 晚行程
6/10
Hotel is much older than the pictures make you think. Room was not really clean (hair on the floor)
Christopher
1 晚行程
10/10
Séjour 4j/3n en famille avec deux chambres. Hôtel moderne, très récent, propre et agréable. Personnel accueillant et serviable. Petit déjeuner très complet. Situé près de deux centres commerciaux. Plusieurs restaurants aux alentours. Piscine couverte, sauna et salle de sport. Transports en commun (métro, métro aérien, bus) à proximité immédiate (5-10min de marche maximum)
Etienne
3 晚家庭旅程
8/10
Très agréable sejour à Londres dans le quartier de Canary wahrf
Eric
3 晚行程
10/10
Lauren
1 晚行程
10/10
真實旅客
1 晚友伴旅程
10/10
Louise
1 晚行程
10/10
Lovely 2 night stay.
Nice room.
Friendly, professional staff.
Great view, great location.
Louise
1 晚行程
8/10
Lovely hotel, comfortable room. The 38th floor bar is fantastic.
Plenty of transport links near by and plenty of bars/restaurants around as well.
Very quiet room with view of Greater London on 12th floor
Stephen
2 晚家庭旅程
10/10
Excellent location, excellent service and fantastic staff. Breakfast was superb and the rooftop bar has amazing views. Unfortunately the bed was a little uncomfortable. But if a hard mattress doesn’t bother I highly recommend staying at the Novotel
Iain
1 晚行程
10/10
excellent stay for 3 nights whilst seeijgba concert at 02