I do not explanó in detalla this hotel is very old including rooms therefore has to be very Hard cleaning to manita in.
CLAUDIA
4 晚行程
10/10
真實旅客
4 晚行程
10/10
Nos encantaaaaaa ! Gracias a todos los colaboradores, son geniales ! Siempre la pasamos espectacular por que hay muchas actividades todo el tiempo, comida todo el tiempo y la atención de todos es maravillosa
Fernanda
4 晚家庭旅程
8/10
Great choice of all inclusive restaurants and food options. Disappointed with the foul smell from coast due to excessive seaweed growth. Spa not included in the stay, incurring additional charges to access, if not having a massage or treatment.
Runvir Singh
7 晚家庭旅程
10/10
Fue una agradable experiencia,nuevamente, porque ya somos clientes frecuentes! El recibimiento en recepción por Alejandro fue muy amable y cortez . Lo mismo a Samuel, el área de Guest service que nos informaron y ayudaron en lo que necesitábamos !
Iracema
2 晚家庭旅程
10/10
Beautiful clean hotel with excellent service. The pools are pristine and privilege service gives you a wonderful Butler. I have had Carlos/Charly as a Butler several times. He is wonderful always checks on me to see if I need everything. He made all my dinner reservations. Charly is an excellent Butler. I have been at this hotel 10 times and plan to return.
Debra L
4 晚行程
8/10
真實旅客
1 晚行程
10/10
Excelente
pedro
4 晚家庭旅程
8/10
Great short stay
Niels
1 晚行程
8/10
Luz adriana
3 晚家庭旅程
10/10
Tadacia
5 晚行程
10/10
Brooke
5 晚行程
2/10
lydia
5 晚行程
10/10
My 14yr old daughter and I had the BEST experience here!!! Everything was AMAZING!!!
Faith
7 晚家庭旅程
8/10
The Resort was nice and enjoyable but not 5 star nice. Definitely 4 star. The beach currently is loaded with seaweed and they can’t keep up with removing the seaweed with how fast the ocean is bringing it in. The buffet food was ok, definitely much better food offered at the sit down restaurants. I recommend taking advantage of the privilege option so you can have a Butler to assist with making those reservations for you. Currently the main stage outside is under construction and most the shows were inside a smaller and very warm auditorium with no breeze and if you don’t get to the show by 8:15-8:30pm to find a seat then you’re stuck standing during the show in the back, shoulder to shoulder with others. Entertainment pool side was good at the “Party Pool.” At the family pool there’s no entertainment or music. Would be nice to at least have some music over there. All-in-all my family and I enjoyed ourselves and would recommend this resort to others who are looking for a resort that’s not too large but still offer some of what the larger resorts offer such as entertainment for adults and kids.
Brittany
5 晚家庭旅程
8/10
Overall the resort was really nice. Large property with lots of restaurants and lots of bar options. A few little things that were less than great though.. Room service was super confusing. Thought it was included in the All Inclusive but when I looked breakfast was an extra cost while lunch and dinner seemed to be included. Also the website they had you use to make reservations and view some of the resort amenities was not super user friendly but not super complicated. The resort did a good job of advertising activities… but then not all of the activities happened as planned, especially during the week. End of week/weekend seemed to be more accurate. Food and restaurants were good. Lots of options and pretty much what you’d expect from all inclusive. Overall, it was a good experience.
Carlos
5 晚家庭旅程
10/10
Very nice and relaxing
Anthony
7 晚行程
8/10
Jessica
4 晚行程
4/10
The property is very nice, they have kept the grounds looking great. The beach is horrible 2 to 3 feet of seaweed. I wouldn’t mention this, but the other hotels around seemed to be able to manage it. The tile policy is an absolute joke. The people handing them were rude. The reservation system, even though supposedly it was through Expedia was unresponsive and very unworkable. The air conditioning in the units were poor. The other group in our party had to change room because it was so unbearable. The food was OK at best. The restaurant staff were incredibly nice and helpful. Overall, for the money I would go to Jamaica or Saint Martin.
Paul
6 晚行程
8/10
The pools were gorgeous and very clean. Best part of the trip. All the different levels of privilege could have been more transparent. The buffet was great, but I found the restaurants subpar. It was also extremely disappointing to find the ocean unswimmable due to forklift full of seaweed.
Phaedra
3 晚行程
6/10
I traveled with my 2 kids, 12 & 8 years old. Safety wasn’t an issue at all, my 8 year old daughter was out and about all on her own. The general staff and the experience staff were a 10/10, everyone is so nice and pleasant wanted to make sure you’re having a good time. The events on the resort were all day long and ended late, definitely kept us busy and we always had something to do. My only issue was the food, we really didn’t enjoy the food, my kids and I had a hard time getting reservations at the Asian restaurant even though we tried to reserve super early like they suggested. Another thing was the amount of cats, raccoons and other creatures on the resort. Too excessive although they seemed friendly it just didn’t feel okay. The beach could’ve used some cleaning, seaweed all across the shore and the ocean wasn’t clean; we stayed on the beach for no more then 10 minutes and my kids wanted out.
Shamyaa
4 晚家庭旅程
10/10
Marlene
5 晚行程
8/10
Close to the town, food is phanphlippintastic.
Staff Are Exceptional.