When you stay at Tokyu Stay Kyoto Sanjo-Karasuma, you'll be in a great location, within just a 10-minute walk of Shijo Street and Nishiki Market. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Kawaramachi Street and Nijō Castle are within a 15-minute walk. Fellow travelers like that it's just a short walk to public transportation: Karasuma Oike Station is 3 minutes away and Marutamachi Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
182 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Construction is underway at the Lobby of Annex building from September 24-October 10, 2024. Guests may hear construction-related noise from 11 AM-3 PM and vibration during business hours.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Bed rails
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
All-in-one washer and dryer
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
京都ことこと 烏丸御池店 - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1530 per person
Housekeeping is offered for an extra charge
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori
Frequently asked questions
Are pets allowed at Tokyu Stay Kyoto Sanjo-Karasuma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Kyoto Sanjo-Karasuma?
Sorry, there's no onsite parking at Tokyu Stay Kyoto Sanjo-Karasuma.
What are the check-in and check-out times at Tokyu Stay Kyoto Sanjo-Karasuma?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM.
What is there to do at Tokyu Stay Kyoto Sanjo-Karasuma and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Tokyu Stay Kyoto Sanjo-Karasuma?
Yes, there's an onsite restaurant, 京都ことこと 烏丸御池店.
What's the area around Tokyu Stay Kyoto Sanjo-Karasuma like?
Tokyu Stay Kyoto Sanjo-Karasuma is in Karasuma, a short 3-minute walk from Karasuma Oike Station and 13 minutes' walk from Kawaramachi Street.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Christopher
Christopher, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Kindly service, immediate help like family, thank you very much
Hsun Laing
Hsun Laing, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Will definitely stay there again.
IVETA
IVETA, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Yin
Yin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Highly recommend for families
Highly recommend this hotel when visiting Kyoto. We were visiting Japan for the first time with our 9 month old son and the stay couldn’t have been better.
Our room had a microwave and washing machine which is super convenient when travelling with kids. Room was also quite large for Japan and the free coffee was a great bonus.
Verified traveler
7-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
We love the room, the ambiance of the hotel. But unfortunately its really hard when u beed help from front desk receptionist. You need go to main wings building and the phone wasn’t connect to receptionist. They didnt check and fill up the bath soap even we already put the sign and take iut the bottle from bathroom.
Suriyanto
Suriyanto, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Clarissa
Clarissa, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Chung
Chung, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
My stay with my family was excellent, very comfortable, clean and very well located near a train station and the market. I would definitely come back
Lourdes
Lourdes, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Great location!
Yumeko
Yumeko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Jue
Jue, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
The staff were all polite and helpful. Hotel and rooms were very clean and they also provided customers with daily essentials. Very well organized and considerate of travelers. I definitely recommend it.
Gricelda
Gricelda, 10-night family trip
Verified Travelocity guest review
4/10 Fair
Jul 21, 2024
Ravi
Ravi, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
The frond desk staff is really what made this property shine for us. We did have some issues like the tv not having an English option or unable to mirror from our phones. Also, some cosmetic issues in one of the rooms.
Loved front desk, washer/drywr, excellent water pressure, air in room worked well and was free of any odors.
They held our luggage, got us rides, scanned documents for us. This was the absolute best front desk experience of our trip. Staff did also speak a little English.
Margaret
Margaret, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 8, 2024
Very nice hotel in a convenient area in Kyoto. 2 minutes walk from a train station, 10 minutes walk from Nishiki Market.
Very pleasant stay.
Alexandros Andreas
Alexandros Andreas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
Fabulous!
Song
Song, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Very helpful staff, great location just off the main drag
Cheryl
Cheryl, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 27, 2024
Close to subway station and lots of places you can walk to
Douglas
Douglas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2024
Very well located and friendly staff made pur stay easier than expected.
Emmanuel
Emmanuel, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2024
I appreciated that there was a washer/dryer in my room.
Megan
Megan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
Loved this place, easily was the best of the 3 hotels I stayed in on my 1st trip to Japan. Spacious room, in a safe and quiet area of Kyoto with good proximity to convenience stores and public transportation. Easy to find on a map, fair nightly price, kind/courteous staff - this place has the works. Looking forward to a future stay at Tokyu Stay Kyoto Sanjo-Karasuma.
Adrian
Adrian, 8-night romance trip
Verified Expedia guest review
6/10 Good
Apr 13, 2024
Aaron
Aaron, 4-night trip
Verified Hotels.com guest review
6/10 Good
Mar 30, 2024
Room smelled bad
We booked two ground floor rooms in the annex building. On the last night we came in and the room smelled awful. Dead rodent or musty water damage? Too late to call and ask for a new room. Both rooms had rug stains, but otherwise clean.