Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property
Hotel with restaurant, near Yasaka Shrine

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Lobby lounge
Garden Twin Room, Japanese Style, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Point of interest
Point of interest
Point of interest

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The price is $80
includes taxes & fees
$72 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 49 of 49 rooms

Annex Residential Family Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Annex Deluxe Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Twin Beds

Annex Superior Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 366 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Annex Comfort Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 291 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Annex Residential Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

Basic Double Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

Annex Residential Double Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Annex - Deluxe Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 344 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking, Annex Building(For 3 people)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Standard Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Twin Beds

Annex - Residential Double Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

Annex - Residential Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 248 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Residential Family Room, Non Smoking(For 3-4 people)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Residential Family Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 1
  • 2 Large Twin Beds

Basic Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

Standard Double Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

Annex Superior Twin Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds

Annex Superior Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

Annex Comfort Twin Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Twin Beds

Comfort Twin Room, Non Smoking, Annex Building (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Sleeps 1
  • 2 Large Twin Beds

Annex Comfort Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Twin Beds

Annex Residential Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

Annex Residential Double Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Comfort Twin Room, Non Smoking, Annex Building (For 3 people)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Annex Premier Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Standard Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

Annex Premier Room with Washing Machine (For 4 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Premier Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Premier Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Residential Family Room with Washing Machine (For 4 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Standard Double Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Non Smoking (For 3 people)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Annex Residential Family Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Residential Family Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Deluxe Twin Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 2 Large Twin Beds

Annex Deluxe Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Twin Beds

Basic Double Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Annex, Residential Double, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Twin Room, Non Smoking, Annex Building

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 248 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Residential Family Room, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 366 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex, Residential Twin, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 247 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking, Annex Building

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Basic Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173

What's nearby

  • Shijo Street - 9 min walk - 0.8 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Heian Shrine - 4 min drive - 2.8 km
  • Yasaka Shrine - 4 min drive - 2.6 km
  • Kiyomizu Temple - 5 min drive - 3.8 km

Getting around

  • Itami Airport (ITM) - 63 min drive
  • Kobe Airport (UKB) - 103 min drive
  • Kansai Intl. Airport (KIX) - 108 min drive
  • Karasuma Station - 9 min walk
  • Shijo Station - 10 min walk
  • Sanjo Station - 17 min walk
  • Karasuma Oike Station - 3 min walk
  • Marutamachi Station - 9 min walk
  • Nijojo-mae Station - 11 min walk

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪お茶と酒 たすき 新風館店 - ‬2 min walk
  • ‪スタンドバイミー - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

When you stay at Tokyu Stay Kyoto Sanjo-Karasuma, you'll be in a great location, within just a 10-minute walk of Shijo Street and Nishiki Market. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Kawaramachi Street and Nijō Castle are within a 15-minute walk. Fellow travelers like that it's just a short walk to public transportation: Karasuma Oike Station is 3 minutes away and Marutamachi Station is 9 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 182 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 3 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Construction is underway at the Lobby of Annex building from September 24-October 10, 2024. Guests may hear construction-related noise from 11 AM-3 PM and vibration during business hours.
  • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Bed rails

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • All-in-one washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

京都ことこと 烏丸御池店 - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1530 per person
  • Housekeeping is offered for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Frequently asked questions

Are pets allowed at Tokyu Stay Kyoto Sanjo-Karasuma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Kyoto Sanjo-Karasuma?
Sorry, there's no onsite parking at Tokyu Stay Kyoto Sanjo-Karasuma.
What are the check-in and check-out times at Tokyu Stay Kyoto Sanjo-Karasuma?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM.
What is there to do at Tokyu Stay Kyoto Sanjo-Karasuma and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Tokyu Stay Kyoto Sanjo-Karasuma?
Yes, there's an onsite restaurant, 京都ことこと 烏丸御池店.
What's the area around Tokyu Stay Kyoto Sanjo-Karasuma like?
Tokyu Stay Kyoto Sanjo-Karasuma is in Karasuma, a short 3-minute walk from Karasuma Oike Station and 13 minutes' walk from Kawaramachi Street.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kindly service, immediate help like family, thank you very much
Hsun Laing, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely stay there again.
IVETA, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend for families
Highly recommend this hotel when visiting Kyoto. We were visiting Japan for the first time with our 9 month old son and the stay couldn’t have been better. Our room had a microwave and washing machine which is super convenient when travelling with kids. Room was also quite large for Japan and the free coffee was a great bonus.
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

We love the room, the ambiance of the hotel. But unfortunately its really hard when u beed help from front desk receptionist. You need go to main wings building and the phone wasn’t connect to receptionist. They didnt check and fill up the bath soap even we already put the sign and take iut the bottle from bathroom.
Suriyanto, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clarissa, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Chung, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay with my family was excellent, very comfortable, clean and very well located near a train station and the market. I would definitely come back
Lourdes, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location!
Yumeko, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jue, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were all polite and helpful. Hotel and rooms were very clean and they also provided customers with daily essentials. Very well organized and considerate of travelers. I definitely recommend it.
Gricelda, 10-night family trip
Verified Travelocity guest review

4/10 Fair

Ravi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The frond desk staff is really what made this property shine for us. We did have some issues like the tv not having an English option or unable to mirror from our phones. Also, some cosmetic issues in one of the rooms. Loved front desk, washer/drywr, excellent water pressure, air in room worked well and was free of any odors. They held our luggage, got us rides, scanned documents for us. This was the absolute best front desk experience of our trip. Staff did also speak a little English.
Margaret, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in a convenient area in Kyoto. 2 minutes walk from a train station, 10 minutes walk from Nishiki Market. Very pleasant stay.
Alexandros Andreas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabulous!
Song, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff, great location just off the main drag
Cheryl, 2-night trip
Verified Expedia guest review

8/10 Very Good

Close to subway station and lots of places you can walk to
Douglas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very well located and friendly staff made pur stay easier than expected.
Emmanuel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I appreciated that there was a washer/dryer in my room.
Megan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved this place, easily was the best of the 3 hotels I stayed in on my 1st trip to Japan. Spacious room, in a safe and quiet area of Kyoto with good proximity to convenience stores and public transportation. Easy to find on a map, fair nightly price, kind/courteous staff - this place has the works. Looking forward to a future stay at Tokyu Stay Kyoto Sanjo-Karasuma.
Adrian, 8-night romance trip
Verified Expedia guest review

6/10 Good

Aaron, 4-night trip
Verified Hotels.com guest review

6/10 Good

Room smelled bad
We booked two ground floor rooms in the annex building. On the last night we came in and the room smelled awful. Dead rodent or musty water damage? Too late to call and ask for a new room. Both rooms had rug stains, but otherwise clean.
Lila, 3-night family trip
Verified Hotels.com guest review