Enthusiastic and professional, very good experience.
SHAOMEI
SHAOMEI (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月1日
No toilet paper in the room and the phone didn't work.
Bailey
Bailey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Manpreet
Manpreet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Meh
Staff was really nice and friendly. The room wasn't great. Hair in the bathtub that wasn't ours. The Sheetrock on the ceiling showed water damage. Overnight rain resulted in my son getting wet from an unfixed leak.
Robyn
Robyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Omar
Omar (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
They were understaffed. Rooms assigned were not clean. Had to be reassigned.
Cynthia
Cynthia (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Great for a quick overnight stop.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Neal
Neal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Great Service!
Rented a total of 6 rooms, last minute, for my husband’s work trip and even though it was last minute.. the rooms were clean and very comfortable! Staff was very nice and helpful! Thank you everyone!
Ana
Ana (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月9日
Armando
Armando (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
Ok
Leslie
Leslie (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月1日
Everything was just average. The two keys provided did not work, so that caused a trip back to the front desk. There was an extra pillow without a cover on the nightstand upon entering the room. Bathroom door was dirty. The in room coffee supply basket contained a previously opened empty packet. The exterior door to the pool was broken, so you could exit but not re-enter. The bed was great. TV was great. AC was great. Breakfast was good. Everything considered, it is average.
Robert
Robert (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
The room was okay but the carpet needed some upgrade. We had excellent staff service. Morning breakfast was a little bit below par. Could use a little more support from management.
joseph
joseph (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
This hotel property advertises that it is in much better condition than what it actually is. I spoke to one of the front desk staff on the phone and specifically asked if the King Suite I reserved was a non smoking room with a bathtub. I wanted to make sure the checking process was smooth due to the fact I was arriving after midnight. He assured me it was but it was not. The room smelled like old stale cigarette smoke and there was no bathtub in the room I requested. It was not til I went back down stairs to switch King Suites that I was informed that there was no option for a bath tub in those specific rooms (King Suite) and when I mentioned that the room had been smoked in, the front desk attendant let me know my only option was to switch to a smaller room and she couldn’t guarantee that there was no smoking in the rooms at the same rate that I paid for the King Suite. When I arrived I was very disappointed with the cleanliness of the hotel from the moment I walked through the lobby. The rooms were just as bad, torn carpet, missing baseboards, tons of moisture in the air from outdated ventilation and both rooms I was offered had definitely been smoked in although they advertise as a smoke free facility and offer smoke-free rooms. Between the advertising on Expedia and the obvious advertising at the hotel, the information on the conditions of this property are very misleading. I would not recommend this property to anyone.
Christina
Christina (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月27日
Pros … staff was nice , continental breakfast was average . The closeness to acu university was great .
Cons - dirty/ stained pillow cases, tv and phone in room didn’t work . Toilet seat was broken . Although I was credited 30$ a week later . None of those issues were resolved and no other room was available for the size I booked .
Karen
Karen (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月26日
We selected this property and actually moved from another property to be able to use the pool in the Texas heat. The pool was beautiful, but the gate was locked. The front staff would not open the gate saying someone had jumped the fence the night before. As a pool owner I am very aware that pool chemicals disperse when added and it doesn't take 48 hour to shock and swim and the only person that would have suffered was the person who jumped the fence. There were several other patrons who were also upset about the pool being closed when it was clearly clean and ready for use. We will probably not be back based on false advertising. The breakfast was good however as was the cook and staff
Amie
Amie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Gianmarco
Gianmarco (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Great location for access to ACU. Nice employees. Updated property.
lisa
lisa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
The hotel was clean, the room was very nice and comfortable. The staff was very pleasant and even talked to my toddler while we ate breakfast. Marie put a kids show on TV while we ate so he would have a good experience which I appreciated. The breakfast bar had good options and was delicious. Would come back if I ever drive through this town again!
Eleanora
Eleanora (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
G
Landon
Landon (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Staff was great, very friendly, knowledgeable.
Floors and a few other things need to be replaced. Overall pretty good stay and good value.
Would definitely stay there again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年9月6日
Pool was not open. Wi-Fi would not connect. Side doors were not functioning. Breakfast items were cold.