Terrible housekeeping and frontdesk services! The housekeepers are impolite.
No disinfectant or towel in the extremely tiny gym room, I needed to wait for 20mins for them to have a cleaning lady come and cleaning the machine while they inaisted not putting disinfectamt in the gym!
Severe cigarette smell in room. Asked them to purifier the air, they only sprayed the poor odor fragrance in room when I came back. Asked them to use the purifier and the impolite male housekeeper insisted not until I strongly intructed him to do so. He finally put the purifier in room for only 15 mins and got back when I was not in the room while I switched on DND signal! WTH!
The room was still in poor smell. Their frontdesk was smelly as well!
Location wise is extremely inconvenient! Need to walk for long to CWB station or taking a taxi! No supermarket, grocery or convenient store nearby!
When I checked in, asked how many restaurants in the hotel and I was told only 2 dowmstairs but they did not tell me there is a bar Crown. I found out until the next morning but the bar only opened at evening. I would rather going to the bar for nightfood rather than buying snack at their vending machine!
No hanging rack in the room except for a very narrow and non user friendly wardrobe, cannot hang the used clothes! Lack of space in toilet as well! The pantry area is only a little shelf as well. Not enough space to put an ice bucket! Terrible design in short!
Do not stay here anyway!