Such a friendly staff from the front desk, valet and the dinning room staff.
Food and service were excellent!,
Jane
Jane (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月8日
Check in took too long because the front desk was on the phone for a long time. We were given vouchers for a cocktail for the delay but we didn’t use. After we ate out for dinner and when back to our room to settle in the tv did not work. We had to be moved to another room which took some time.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Janet
Janet (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Quick overnight
The Reeds is a beautiful place, immaculate with great service. I will definitely be back.
Janice
Janice (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.
Robert
Robert (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月18日
I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.
Bryan
Bryan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月18日
We unexpectedly had to get a hotel room for a couple days do to an illness and was happy to see that The Reeds had vacancy at a fantastic price. Clean and comfy!
CAROLE
CAROLE (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
Nothing to not like at the Reeds.. the staff.. the place r all expectional..
Joseph
Joseph (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年12月4日
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月2日
Joseph
Joseph (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年11月24日
Curtis
Curtis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
judith
judith (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Ruben
Ruben (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Lights don’t work. Can’t turn off or dim, no light in the bathroom unless you turn all the lights on. Tried everything, just weird.
Peter
Peter (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月4日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
MICHELLE
MICHELLE (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Robbi
Robbi (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Everything was great
John
John (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月3日
Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍).
Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K!
I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
Cynthia
Cynthia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!!
Will definitely return!
Barbara
Barbara (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.