Over priced and over rated. The staff was very friendly and polite. However, when you spend £180 per night, you expect a bigger room not a box room, a better breakfast not a micro portion.
Ahmad
Ahmad (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
Small but well priced and located. Syaff freindly and helpful.
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月29日
darren
darren (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Everytime I visit Bath I try to stay at Henrietta House. Great location, clean and friendly staff.
Tom
Tom (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月15日
Dirty bathrooms with mould on the grouting, sink and on the dispensers. Leaking shower, and hair from two previous guests left on the wall.
Tired, poorly maintained fixtures with active damp in two places.
Soundproofing non existent
Only pros are the location and easy parking.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Not that great!
Disappointing, staff are robotic, bed was uncomfortable, bathroom was the smallest ive ever encountered, no complimentary water in the room. Breakfast was fully booked until 10am. I normally wouldnt moan but I paid just over £400 for one night so was expecting a bit more from this hotel.
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Very cosy
shaun
shaun (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Comfortable and clean but a few niggles
Confusing parking situation with the hotel having just a very small car park which is hard to find. It was also full so had to park about a 8 minute walk away.
Original room was really nice, well appointed but the heating didn’t work and it was freezing. I was quickly and efficiently moved to another room, smaller than the first but equally comfortable.
The view was poor, you are just about eye level with the street and people and cars go past at all hours which can be a little noisy but didn’t impact me too much. Great location and decent value for money.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Ok
When we arrived, lack of parking is an issue we checked into room 103, the heating did not work and oil heaters was provided in our bedroom which took a day to warm up. Was given option to change rooms but same problem there also. Positive side breakfast was very good.
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
On arrival I was irritated to be told that parking was not available on that day and directed to a public car park. When we checked in there was a computer glitch and we were offered a complimentary glass of prosecco. We had a superior boutique room which we really loved. It was spacious, beautifully decorated and had both a bath and shower. Breakfast was good, lots of choice. I felt that the hotel put a lot of emphasis on customer service as was shown during the check in process and the breakfast member of staff was very pleasant.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Lovely boutique style hotel, super efficient check-in, exceptionally clean rooms, good quality breakfast.
Only criticism was the single room I reserved was incredibly very small with no windows - for the price I paid it was acceptable. Also 5 mins walk to the centre of Bath which was a bonus. On street parking (changeable) outside hotel.
.
Jay
Jay (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
The price I paid for the room I stayed in was exceptional value for money, spacious and comfortable as well as looking lovely. The staff were very friendly and courteous, taking the time to provide me with directions and making available a preferred table in the dining room. Would stay here again and recommend to any visitors of Bath that don’t mind a brief walk into the city centre, though taxis and other forms of transport are easily accessible.
Mitchell
Mitchell (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月12日
Room are very small Bed not comfortable I got back aches in the morning, no carpark have to park in the city carpark overnight is £15
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Will Return
Beautiful hotel with great staff
James
James (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Colin
Colin (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Georgian house which has been converted in a stylish fashion. All good. Good location for the town and all that is interesting about Bath.
Elizabeth
Elizabeth (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Disappointing. I had a very cold smelly top room. A combination of mould, caulking and new paint. So bad it brought on wheezing. There were no meals available in the restaurant at 6pm and then breakfast was a dry muffin topped with the smallest slice of salmon and poached egg. On a huge plate. You can hear through the walls.
The place looks like it's been quickly thrown together. The photos don't correlate with reality. Dark dingy and no atmosphere.
Certainly not value for money.
When I spoke to the staff about this, I was met with a very defensive attitude.
Harleen
Harleen (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月9日
Noisy stay
Unfortunately, I found my stay at this hotel to be quite noisy. The loud music from the bar and, the sound from the room above made it impossible to relax. Additionally, the bathroom was not as clean as I expected. Overall, my experience was disappointing.