I do not usually go on and rate a location but I do not want others to experience what I did. The first room we were put in had bed bugs. The staff was understanding and did move us to a new room in a completely different building. However we booked a king bed and ended up having to stay in a room with 2 double beds. The room they moved us to was dirty. It had old napkins, food, etc on the floor just under the edge of the bed. There was no refrigerator like we were supposed to have. The tv did not work. The bathroom sink stopper once put down would not come back up. We did not sleep great because of being nervous because other rooms had bed bugs. We stayed out of necessity that one night. When we checked out my husband asked if we were going to be given some sort of discount because of all the problems and the front desk staff just looked back at him seeming confused about why he would ask that. So nope had to pay full price for that.
Amanda
1 晚行程
4/10
Having a much needed overhaul of the establishment. In desperate need of paint and new pillows, blankets, and furniture. It's old.
真實旅客
1 晚家庭旅程
8/10
bradley
1 晚行程
4/10
I was very disappointed by my stay. I usually stay at this hotel. After this stayi will be looking for other places. They're renting out their rooms like a homeless shelter. Trying to check in i have to listen to people argue with staff about paymemts and try 50 different credit cards to pay ! I came an hour early to check ina.d was told it would be a 35 dollar early check in fee. I said fine we will be back in an hour. The worker said no its ok you can check in now no priblem! We said not for 35 dollarsits not. She says its ok i will take care of you. Checks me in then days the room you ordered isnt ready, so im gonna give you adiffrent room with 2 beds. Thats no big deal but then charges my card a $25 early check in fee and a $25 dollar security. After paying for the room and all my fees this worker charges me and extra 50 which i have never had to pay before there. The room was dirty, paint peeling off the walls and doors, the toilet every time you flushed would almost over flow if you didnt hold the flusher for about 2 min. They would only give us 1 key card . We stayed there for 3 days and every day when we left the room the key card would stop working and lock us out of the room.
Michael
2 晚家庭旅程
10/10
daniel
3 晚商務旅程
6/10
I have never stayed in any hotel where rooms would not be cleaned. The ironing board placed in the room was rickety. The carpets would certainly give infection if you walk barefooted. The surroundings were unkept.
Mr Rotimi
2 晚商務旅程
10/10
Dontez
1 晚行程
4/10
Room was dirty. Won’t stay there again
Pete
1 晚行程
10/10
None
Tay'Jaun
1 晚商務旅程
10/10
Johnny
1 晚行程
4/10
Meh
Joseph
1 晚行程
2/10
Everything
Mark
1 晚家庭旅程
8/10
Ron
1 晚行程
2/10
The first room was supposed to be a non-smoking room, but you could tell somebody had been smoking heavily in it and the tub was filling with water. It had a drip, and the plug wouldn’t stay open then they showed us a second room and there was nothing to wipe up the snow and salt from our shoes and it felt dirty then he was gonna show me a third room and I said no we’re not staying here. He then wanted to charge me a $30 fee. We hadn’t even really checked in. It should be rated one if that. He also told me it would take 5 to 7 days for them to reimburse what he had taken off my credit card so I am going to be checking on that and making sure that it was credited back with no fees.
Pamela
2 晚行程
10/10
rebecca
2 晚行程
6/10
Cleaning needed
Luis Corneli
1 晚商務旅程
4/10
Matthew
1 晚行程
4/10
Very rundown property. Bed had a sheet and a "wafer-thin" blanket--with no additional blankets in the room. There were also 3 small pillows for a king-sized bed. There was an ice bucket but not a single plastic cup from which to drink. Basic amenities were definitely lacking