The room itself was clean and had been updated, however the building was falling apart. There were two separate buildings we were in the building not attached to the hotel lobby. The lobby of our building had cracked tiles, and old kitchen equipment piled up in it. The window at the end of the hall had a crack in it and was being held together with tape. There were areas of construction not taped off just open for anyone to be in at the end of the halls. The door to the room itself had a large gap where it did not seal well to the door frame. The photos on the hotels.com website are very misleading regarding the overall condition of the building.
Allison
Allison (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Last time we stay there
The older building needs to be torn down. It is really old and it shows. We almost left and forfeited our money. The b-fast was either cold cereal, pop tarts, or waffles. I don't know what happened from a decade ago. They used to make omelette for you. Oh, I wanted to make a cup of coffee in my room, but the tray that holds the coffee was missing. Sigh!
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Monica
Monica (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月30日
Tyron
Tyron (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
We were on a road trip through Arizona, New Mexico and Colorado. We were excited to soak in the Hot Springs, which was right across the street from the Quality Inn. We asked for a ground floor room (getting older and not wanting to lug our stuff up the stairs). They were very accommodating. The room was newly remodeled, shower and mirror was high tech and so quiet. Breakfast was included - nothing too fancy but satisfying.
Cheryl
Cheryl (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月29日
The restaurant or bar inside hotel wasnt open. The indoor pool wasnt open. Hotel lobby was dirty and dusty.
Kacey
Kacey (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月27日
The staff was amazing and very helpful, but the hotel was under construction rooms are outdated, Internet inaccessible And breakfast Was absolutely the worst.
daimon
daimon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
JAMES
JAMES (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
I like how it so close to the Spring Resort with a good value of your money.
MARY ANN
MARY ANN (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月20日
Nice converted restaurant area as the breakfast space. Fresh coffee and lots of it. Property is pending a lot of upgrades but we didn't mind for the price. Wish there was an elevator
Joshua
Joshua (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月20日
The staff was accommodating but the facility needs some major updating. The toilets are so low they looked like they were designed for children.
Sue
Sue (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月17日
Poor condition. Needs a remodel. Did not feel welcome at check in.
Thomas
Thomas (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
Room was excellent. Outside look sketchy and deteriorating. Overall happy
Rick
Rick (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年10月16日
The hotel looks like a construction site. Whole floor is closed for renovations. Options for breakfast limited. Saw a large cockroach in the hallway. Clearly they're renovating, but nowhere near done.
Dubravka
Dubravka (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月15日
Then only good this this property has is location!
The pictures on the website is nothing like the actual state of hotel.. is dirty, smells really bad.. kitchen equipment entrance of building .. ceiling in room peeling.. got in my clothes .. tub stained and dirty.. I don’t think this properly should be in your website.. if it wasn’t a holiday and nothing else was limited I would have walked out .. I hop a manager reads this
Elma
Elma (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Under construction was not warned. Room was subpar. Amenities non existent
Beth
Beth (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月14日
The property is under renovations and was not a problem for us. Our room was acceptable. The bathroom had been renovated and the shower was excellent. The beds were horrible. They sagged and offered zero support for a good nights sleep! We considered leaving in the middle of the night. For the price paid, the beds should be upgraded. The front desk lady had very poor customer service skills and seemed bothered by assisting in our check in and asking for ice as the ice machine in the annexed building was not working. The gentleman in the am, when we checked out, was very friendly. I would not stay here again until they upgrade the matresses!
..
JoAnn
JoAnn (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月14日
Wasn't expecting much from this Choice Hotels place but this was even bad for them. No elevator. Renovation going on. Not real clean. Holes drilled in the ceiling. Front desk clerk note real friendly. Not a good experience
JERE
JERE (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
No elevator to access second floor. Very little lighting in our room. It was clean even though outdated.
Linda K
Linda K (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月10日
Rooms were no good and the lady at the desk was extremely rude
Mark
Mark (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月9日
Would not recommend.
The first thing we noticed about checking in was that the breakfast we were expecting in next morning would not have any eggs or meat only rolls and juice. Secondly to get ice no matter where you are in the hotel you have to go to the front desk get a key for the ice from a locked room, and then go back with the key to the front desk. The room was small and dark. The exhaust fan in the bathroom did not work overall not a very pleasant experience.
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月5日
Lady at check in was rude and not helpful and was swearing. Hotel was very old and needed update badly. The carpet throughout was filthy. I would not recommend this hotel to anybody and will never stay there again.
Jim
Jim (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月4日
The room was good. The lady at the check in desk was rude and very short with me.