Check in was great and hotel valet was very nice. For the size of the room (Jr. Suite) I was expecting a larger more modern bathroom, it was very small and compact. Hotel provided toiletries were very small, and we had to ask for more (3 day visit) with one teeny bottle of shampoo was not going to cut it. I was very dissatisfied that breakfast was $25 per person. While the food was good, it was the same every morning. I've stayed at cheaper hotels and had great breakfast that was included. Overall stay was great and food from the bar and restaurants were good.
Elizabeth
Elizabeth (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Frances
Frances (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
Family trip
This hotel was just okay. The lobby area and hotel bar/restaurant in that are nice. The rooms however are in a major need of up grading. Our room was very damp feeling. We had mold in the bathroom. Killed 3 spiders in our room and we only were in it for under 24 hrs. The pool are is very small which is to be expected in a historical building but it was not very clean and maintained.
The front desk staff were very friendly.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Midweek getaway
Great location. Clean room and very helpful staff.
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Unfortunately two of the three elevators were not operating so the wait time for elevators was very long.Many customers were impatient and angry.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
The Wandering Goatherd Recommend
This is a very comfortable hotel which is extraordinarily convenient to the Convention Center! The staff was helpful, the room was quiet, and the shower had great water pressure. My room had a fantastic view. The valet was helpful. I would happily return here!
Katherine
Katherine (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 9 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Make sure you have your own shower items!!
The hotel is behind the curve. No working clock, no microwave, no soap/shampoo/conditioner in the shower stall. They provided one tiny bar of soap for handwashing and showering; along with a teeny tiny bottle of body wash and shampoo-not enough for two people. The place is worn and needs an update. Bed was comfortable!
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Hi at Buffalo
This is a franchise hotel and not Hyatt owned direct. Staff and front entrance very nice. Centrally located downtown. Nice lobby and restaurants. Street car right outside on Main street to take to get to the waterfront. Rooms are in need of upgrade. Bathrooms need to be modernized. Furniture shows signs of wear and tear. New paint at least. Beds just ok, new mattresses would be nice. An ok hotel because rooms need upgrades.
Eliot
Eliot (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
Munwar
Munwar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Roni Lynn
Roni Lynn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Great hotel
Great hotel. Convenient to our needs.
Karleigh
Karleigh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
Just ok
The hotel lobby is amazing, bright and friendly. Starbucks is in the hotel as well. That's where it kind of ends. Iced machine was broken on our floor. The Hotel room was full of mold in the bathroom, Peeling wallpaper
and blood on the wall near the toilet paper holder.
The Remote had disgusting white stuff on it that had to be cleaned off.
The Fitness room was ok. I don't know if it is other people or cleanliness but so much dirt on the treadmill and not cleaned off.
Didn't use the pool so cannot comment on that
Can use Valet but parking across the street was half the price!
For a $250 stay was kind of disappointed.