The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022年6月26日
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
jiaju (10 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年4月28日
old hotel
Chiu bun
Chiu bun (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年12月19日
TingHsiang
TingHsiang (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年5月31日
The hotel is very clean and the room was nice but the overall experience was dissapointing because of the servicel. The check in was terrible. The employee at the front desk was'nt kind and it took a long time. You fill unwanted. We didnt get enough value for the money in this hotel like we use to. Even to make coffee or tea in the room was a problem. Paying for luggage storage for 2 hours is unacceptable.