The room is small yet not so uncomfortable. Although the towels aren't replaced daily, the service and consumables are still enough for my friends. Location is great. There is a small bus stop right before the hotel and a major bus stop (also the subway station) two blocks away. Staff is kind and tolerant. The biggest problem is definitely check-in. The place where you check in is around Kyoto station, while the place where you sleep is near Shijo station. There are shuttle buses, but it only departs every one hour in the afternoon.
We found the cleaning staff didn't take out the garbage when we checked in. The manager and the front desk staff let us change to another room, but we still found one of socks on the floor.........really disappointed about the cleanness of room. But the front staff is really polite and response quickly. Hope the hotel will improve their SOP of housekeeping.
真實旅客
4 晚行程
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 7 日
Clean room. Welcoming staff. Shops near by and places to eat. Bus close for travel to Kyoto Station.
Helen
Helen (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 4 日
Perfect for a 5-night stay. We were able to explore Kyoto and take day trips, unwind in our room and then go out again at night. In-room laundry is awesome.