Housekeeping is not very good for a five star hotel
真實旅客
2 晚行程
6/10
The insistence on phot ID is painfull.
There seems to be a moral problem as the staff in the bar areas seem miserable.
Richard
1 晚商務旅程
10/10
My favorite hotel in London
Elizabeth
2 晚商務旅程
10/10
Elmerinda
3 晚行程
10/10
matthew
2 晚行程
10/10
A great experience staying at the Ned. Couldn't have asked for more. The best hotel in London!
GRAHAM
1 晚行程
10/10
Beautiful hotel and staff couldn’t do enough for you/ the spa was lovely although you need to pay extra for this. Received my free bottle of wine to my room in an ice bucket. Perfect trip away when wanting something extra soecial
Faye
1 晚友伴旅程
10/10
Daniel
1 晚行程
10/10
Mikaela
6 晚行程
10/10
Fantastic hotel, friendly and helpful staff with great bars, restaurants and beds
Alastair
1 晚行程
8/10
The hotel is beautiful and the staff were very nice. The negative that we experienced was our initial room was very dark with just a small window. Considering what you pay for the room, this was unacceptable to us. We did get a change of room but they were unable to accommodate until our second night due to high occupancy. The agreement was the next day it would happen when we were out and our luggage would be transferred. When we arrived back late the following evening, although we had been allotted another room, our baggage had not been transferred as agreed despite it being packed up ready to go. Both times we spoke to the front desk they were polite and responsive.
sheena
3 晚行程
10/10
Excellent stay.
Catherine
1 晚行程
10/10
.
Paul
1 晚行程
10/10
Amazing hotel coupled with both friendly and professional service. Love everything the hotel has to offer.
Jose
2 晚友伴旅程
8/10
Nice place. A bit dark inside but good rooms and loads going on.
David
1 晚行程
10/10
Immaculate service. Great beds, good pool too. Would do again on a city break. Felt like we weren’t surrounded by the city, which was nice.
M
1 晚行程
10/10
Lina
4 晚行程
10/10
Another great stay at the Ned, so many bars & restaurants to choose from great atmosphere. Only negative is the hotel guests no preferential access to bars so can be disappointing when busy.
For the price one of best in London.
Gavin
1 晚友伴旅程
10/10
Phil
1 晚行程
10/10
Sacha
1 晚行程
10/10
Bailey
1 晚行程
10/10
I booked this as a treat with my daughter the night before her wedding. All the staff were really helpful and friendly and treated us really well. It was the perfect start to a wonderful weekend.
Julia
1 晚家庭旅程
10/10
Excellent services and enjoyable place to stay. Staff friendly and respectful to guess requests and needs.