Was welcomed and checked in immediately even tho we arrived early.Nikola was so wonderful n helpful. Room is cute n clean. Went down to bar n Nicola n Grace were so lovely n helpful with all questions I had. The whole staff was great. Will stay next time as it was an amazing experience. Thank you !
Candice
Candice (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Great accomodation, location and service!
MARCIE
MARCIE (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
9 Hertford Street
Excellent position in the heart of Mayfair. Very close to shepherds market with multiple restaurants. Extremely close to Hyde Park and all it has to offer, Oxford street and Piccadilly all within walking distance. The accommodation was spacious with a separate kitchen, dining room and lounge and separate bedroom. Perfect for families, couples or individuals. The lounge offers a great work and comfortable relaxing space. Highly recommended.
Sarah
Sarah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Extremely well run and good value accommodation
JOHN
JOHN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
The staff was very friendly and helpful.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月7日
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Alexey
Alexey (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
This is a must stay!
This property is absolutely amazing! The staff are so kind and professional too from check in to check out. Our family of 4 stayed here for 3 nights in June. We stayed on the 1st floor. So much room for our family to spread out and not be on top of each other. Everything was very clean. You can tell they have put so much thought and care into every detail from the decorating to the added things they put in the kitchen, large bedroom and bathroom. The location is perfect too! So much is close by to walk to including Buckingham Palace. Neighborhood is very cute and clean. Very nice area! We will definitely recommend staying here to friends and we will definitely be back to stay here again. We found our home away from home when in London.
Jeff
Jeff (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月30日
Susannah
Susannah (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月23日
Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!
Robert
Robert (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月6日
Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!
Sonia
Sonia (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月5日
Would definitely recommend
The staff was friendly and helpful, the room was clean and comfortable and the property was conveniently located.
Burton
Burton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月2日
Very beautiful apartment, would highly reccomend
Gareth
Gareth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月30日
I’d stay again
We stayed in apartment 402 for three nights during our time in London. For us the location was perfect. Just off the main road on a quiet street. This apartment, 402, was a bit dated and could use some new features. The carpet was stained and worn out and the furniture was old but it didn’t affect the stay. We cooked and used the kitchen everything worked just fine. The kitchen had a dishwasher and a washer dryer combo that we used too. The apartment has a huge balcony that is very nice but it connects to the apartment next door and there was no way to close it off. The unit had two huge TVs and we were even able to mirror our iPhone to the tv and watch Netflix on it. The staff was very friendly and helped us to the unit and even helped us when the safe locked us out. The unit is huge com To the hotel room our friends had and having a kitchen saved some money.
anthony
anthony (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月29日
John
John (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月20日
Spacious
Great bed and linens and very quiet. Staff did everything to make our stay nice. The unit needs some work. Maybe get rid of the tired carpet and some paint
l
l (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月7日
merveilleux accueil et apparemment magnifiques.
Yasmina
Yasmina (4 晚家庭旅程)
Ebookers 真實旅客評價
10/10 完美
2024年4月29日
Ricky
Ricky (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年4月7日
matthew
matthew (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月31日
Outstanding service. Convenient location for dining and shopping. Very comfortable suite.
matthew
matthew (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年3月23日
Run-down, average at best
Our stay was mediocre at best. The unit was much more run-down than I expected. The cabinets in the kitchen had lots of 'worn out' areas by the cabinet pulls. The couches/chairs were very warn and dirty looking. It has obviously not been update in a very long time. The carpet is worn. The bathroom is worn out too. Overall not very impressed w/the unit for the price. The younger man at the front desk seemed dismissive and unfriendly. The woman and older man we only saw once were friendly. Often the front desk was empty. Upon check-out I could not reach anyone. I sat in lobby for an hour at 10am - nobody came. I called the number repeatedly including 2 numbers that are on a business card located in lobby. Left voicemails and they were never returned. Nobody ever showed up.
Laura
Laura (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月17日
9 Hertford St
Great location, stayed for a treat for partners birthday.
Well appointed and clean, great staff.
Balcony was a bonus too.
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月13日
Alexander
Alexander (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月1日
A bit disappointed on this occasion, bath plug wouldn’t operate and the bath wouldn’t drain when taking a shower. Wife was disappointed she couldn’t take a bath. From 9am each day there was constant banging which was extremely disturbing and annoying as a kitchen or something was being installed so constant non stop banging on walls. Very noisey due to windows having no sound insulation and cars beeping and lots of noise outside. We will be looking at other locations on our next stay in London and have cancelled our booking here for September