Enjoyed it as was meeting up with friends but service at bar and food was slightly slow
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 8 日
Poor customer service during crazy flight situatio
Can not really review the facility since I did not get a chance to show up for my reservation due to technical issues at airport ticketing system which I was not able to board my flight at gate due to they could not see the ticket and boarding pass in system even thought it was present . Was a pretty horrific experience . Reached out to hotel immediately to advise crazy situation unfortunately they would not grant a courtesy to move the stay to next day for me . So I was not only paying for a room in USA due to airlines fault why the figure out how to rebook but also paying for hotel in Europe. Service wise not customer friendly. No sympathy to my family crazy ordeal so I canceled the other reservation could with them further out due poor customer service and unsympathetic customer experience . Hilton not it . I will stick to my Marriott hotels for better service and acknowledge Bonvoy status during these types situations.
Amber
Amber (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 5 日
Room was comfortable, but restaurant for dinner and breakfast was very disappointing.
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Janet
Janet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Dennis
Dennis (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Walter
Walter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
Great location and friendly staff
Friendly and welcoming staff. Great location with easy access to Hatton Cross station. Reasonably priced for last minute booking
Gerard
Gerard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Alfonso
Alfonso (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Mauvaise insonorisation.
Globalement spacieux pour Londres, bon rapport qualité prix.
Le gros bémol, c'est l'insonorisation avec les autres chambres/étages. Avec l'extérieur aucun souci en revanche.
Arnaud
Arnaud (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Excellent hotel
The amenities in the room were brilliant; clean, tidy and things like an alarm clock next to the bed and plugs both sides of the bed! Simple but well thought through. Breakfast was self service, with a great range of choice, and a waffle maker! Loved it. Easy to park and 6 mins walk to tube station.
Liz
Liz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Dionisio
Dionisio (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Exemplary staff
The staff are exemplary. Friendly, quality service with a smile was delivered throughout our two day stay.