It was ok. I was very surprised our room was not taken care of for the 3 nights of staying there. Beds were not maid and we did not receive any new towels.
No one was friendly either. I was very surprised the name Marriott did not hold up to their name
grace ann
grace ann (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
The room was made, but smelled like weed and the bed did not seem totally clean and made with clean linens. The floor was also clearly not totally vacuumed.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Nice hotel!
Staff were friendly and very professional. My room was modern and very clean. The mini couch was very comfortable. The breakfast was delicious!
Antionette
Antionette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Veronika
Veronika (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Reunion
I liked the customer service. I was able to check in earlier and get started with my day sooner.
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Rachael
Rachael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Monique
Monique (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
Mediocrity
The good.
1) Free parking.
2) Spacious room.
3) Comfy bed.
The not so good.
1) Check in started with being told my stay would be $20 more than what I booked for on hotels.com. All they could tell me is taxes went up.
2) Does not take cash. Weird.
2) Asked for a roll away bed in a double Queen executive suite (plenty of room) and was denied due to it being a safety issue even though we would’ve left the sleeper sofa as a sofa.
3) Ice machine was not working on the 5th floor and there were 2 long hairs in the bath tub when we walked in.
4) Requested an extra blanket and pillow in person at the front desk but it never showed up. The front desk clerk working at night got and handed them to me when I asked again.
5) Was also told I couldn’t buy a coffee one morning because they didn’t have lids.
Overall, it wasn’t a bad stay, but it was basic. I just got the impression that no one wanted to go above and beyond the minimum of what they had to do.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Zahid
Zahid (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Jenny
Jenny (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Diana
Diana (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月3日
My check in process went smoothy. The lady who helped me was courteous and professional. The lobby and hotel itself was clean. My room was clean, but reeked of marijuana smoke. The parking lot was full and I had to park quite a distance from the hotel. There was also dog poop all around the sidewalks and walk ways. Please get some bags and a "doggie waste station ".
Monique
Monique (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
We love this hotel/ pool accommodations. Anytime we are in town I will be booking our hotel with you. Thanks for great customer service
Theresa
Theresa (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Wonderful staff and perfect location.
Jaleel
Jaleel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月1日
I did not receive the correct room. The manger was rude and not accommodating. Manager guaranteed I would get a refund within 24 hours for the second night I canceled because of the how I was treated. It's been 72 hours and no refund. I was then was over charged for the entire stay and then charged without notice at a higher the rate because I changed my reservation due to the managers horrible customer service. Worst experience I ever had