劇院之家旅館 - 那不勒斯

Paola doesn’t know the meaning of a customer is always right. She apologized at check out but was really rude at check in.

First off there was nobody at the office when we arrived. We lucked out and another guest just happened to be coming out or who knows how long we would have sat there waiting for a office person to arrive. The location itself was selected for its close proximity to the airport which was within 10 minutes. As far as the area goes it’s dirty and super busy. The drivers are lunatics to say it mildly. The room itself wasn’t real clean and the bed might as well been made of stone. I would recommend staying in a different location all together if you can.

This was an amazing apartment. Also, lots of food within 3 min walk and a grocery store right across the street.

Photos made the rooms look larger than they was, we were told we’d have a safe, air con , an iron and a desk, once there we had to request these . The safe was given to us but not secured or bolted down . The toilet roll holder fell off on the first day, the shelf next to the bed fell off , the wiring for the bedside light was substandard and was taped together. We could hear the conversation of the people in the next room as if they were in our room. The spare keys for our room were left out for any other guests to help themselves too. We took ours and kept them at night .

Hit and miss for this one. Location is a plus.

A very nice hotel quite close to the center of Naples. I will definitely be using this hotel again. The rooms are big and clean and the hotel has some character. Staff were helpful and friendly.

Area around hotel is very poor. There was a possible car theft on the street. Naples is very run down and full of crime. I lost my mobile to a pickpocket. Air-conditioning in the room was very noisy. Paula, the reception staff, was excellent and looked after us very well.

This was a great stay! Got a warm welcome and the staff were very nice. I would definitely stay again