Overall a very good hotel. Close to the airport with complimentary airport shuttle every 5min. Well staffed and very friendly and helpful staff. Very clean and nice rooms with complimentary coffee, tea. A very good gym for being a hotel gym (and I'm picky ;-). Tried the roof top restaurant for a snack (samosas) which were good. And dinner buffet in the ground floor restaurant was very good and fresh too. And the service again very attentive and friendly.
I liked the signs in the room telling "this is a smoke free hotel" and that smokers will be fined if found smoking in the rooms.
What I did not like was that smoking seemed to be allowed around the pool. I could not enjoy myself with a polluting chimney next to me.
Next! There was fairly loud music playing in the pool area, more like coming to a teenager beach club than a place to relax your mind and enjoy the view over the greenery. A well composed playlist with softer ambiant music on lower volume would have been better, then you'd been able to read a book or listen to a podcast.
If it would not have been for the smoke and music I would have given the hotel a solid 4.7+
Erik
Erik (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Hoyt
Hoyt (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Leanne Patricia
Leanne Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Geir
Geir (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Tameesha
Tameesha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Joel
Joel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Comfortable stay
Wonderful stay. Excellent Four Points!! Large room, comfortable bed and shower. Very good food and beverage outlets. Wonderful staff throughout!!
Margaret
Margaret (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Must stay for you yrip to Nairobi
I'm a solo traveler and this was a perfect stay. It started out as just one night but I enjoyed it so much that I extended it to 3 days. The location is very secure and the offer a free airport shuttle. The restaurant in the hotel is open 24hrs and the food is delicious
Everyone here is so friendly and helpful. For someone who rarely writes reviews, I can't say enough great things about this hotel! I will definitely be back.
Tameesha
Tameesha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Leanne Patricia
Leanne Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Overnight layover spot
Great location for an overnight layover.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Daniela
Daniela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Shabbar
Shabbar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Aameer
Aameer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Stop off in Nairobi
Misinformed realities at the desk and no cash available. Other than that the hotel and staff were excellent.
Rosella
Rosella (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Mahtab
Mahtab (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
MIDORI
MIDORI (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
A
A (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月23日
Room was not clean and the pillows were a flat as a pancake. The hotel is over priced compared to others near the airport and in better condition.
Dorothy
Dorothy (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
The food is overpriced
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
Alexander
Alexander (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Would have loved a room ready when I arrived!
The hotel’s website indicates that check-in begins at 3:00 pm. I arrived at 10:30 pm and was told my room wasn’t ready. I didn’t get my room until almost midnight. Sure they comp’ed my dinner (which was actually really good), but I sure would have loved my room ready when I arrived after 26 hours of travel.