The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around.
There was a lot of mould around the seals in the shower.
The bed had a large dent in the mattress and clearly needs replaced.
The walls of the room need cleaned, tv remote was filthy.
I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月6日
Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月6日
Not great at all.....
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月1日
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Rufaro
Rufaro (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Yh really good
Zack
Zack (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月15日
Servicable but not recommended.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
Colin
Colin (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月26日
Beding and towels were clean.Bed comfortable.
Diane
Diane (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月10日
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月5日
Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
Liam
Liam (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月26日
Pierre
Pierre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月22日
MANZIL
MANZIL (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月16日
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all.
Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request.
I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月30日
There was no towels in the bathroom.
Staff knocked on the door before checkout time.
On leaving, I pulled back the sheets, and there was blood and urine stains on the matress.
Disgusting!!
Janet
Janet (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月29日
Nothing really apart from the tv Internet
Redouan
Redouan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月12日
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Lesley Corke
Lesley Corke (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月12日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月27日
Jeffery
Jeffery (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月28日
Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry.
Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning.
Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
frances
frances (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年8月10日
Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Azhar
Azhar (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年7月24日
Jeremy
Jeremy (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年7月20日
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing