Asked kindly for a pair of slippers and the two male staff (one looked like a manager) at the concierge stared blankly at me for a few seconds like I’ve arrived from Mars, and eventually uttered not available.
I paid almost £90 for a night layover, ok you are not Four Seasons, but I expected a lot better than that.
Ruined your brand Holiday Inn.
Ken
Ken (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 4 日
Kwok Kuen
Kwok Kuen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 3 日
Catalina
Catalina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 10 月 5 日
Ka Chun Nicholas
Ka Chun Nicholas (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 8 月 20 日
整體不錯
整體環境不錯,員工服務一般,食物質素也一般
SIU HONG
SIU HONG (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 11 日
good
MAN WAI
MAN WAI (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 4 月 24 日
服務質素不如理想
Check in 時無緣無故receptionist 走開15分鐘,話房間有問題,無道歉無解釋,走廊的房間門口放置未收拾的歺盤歺具,亂。早餐供應okay,。房間尚算整潔
Kwai Mui
Kwai Mui (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023 年 4 月 9 日
Hoiyan
Hoiyan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 8 月 13 日
Ok Will consider will stay agin or recommend to my friends.
Other than the price the stay wasn’t great. Two single beds in a room booked for 2 adults and one (older) child
Tired bathrooms and strange smell to the room.
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
Airport stay
Breakfast best part of stay
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 30 日
Book at T4! Not at T5
There was a loud party outside our window until 2 am. Shower needs updated- moldy and mildew smelly. They dont answer there phone. Taxi took us to a different Holiday Inn express. This hotel staff went above and beyond to figure out what Holiday Inn Express the reservation was for. They called a taxi to take us to the hotel we had our rsvp with. Upon check in, staff w were not accommodating. We called the front office 3 times because of the late night party going on below our window. Each time we called we got different answers
Leigh
Leigh (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Bem razoável
Luiz
Luiz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Akashdeep
Akashdeep (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
TRACY
TRACY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Aaron
Aaron (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Alok Kumar
Alok Kumar (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 26 日
Danial
Danial (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Rhian
Rhian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Great comfortable hotel
The hotel was lovely clean and smart. The food was great the staff were very helpful and friendly.
The room was big very comfortable and very clean.
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Clean, staff great, room not available until 8.30pm on the day of check in.