歐海德公園酒店 - 倫敦

We booked to stay here in mid-March, right in the middle of the COVID-19 situation. In the morning after the first night one of the cleaning ladies was coughing continuously with a dry cough. We decided given the circumstances that it was not a good time to be staying in a hotel and checked out. When we told the receptionist, not only was she not apologetic but was amused. As she tried to hide her laugh she said, "It is common to have a cough this time of year". It is because of people and businesses like this that the whole of the UK is now under lockdown. Staff at this hotel do not have the sense to take certain matters seriously. The cleaning lady in question should have been self-isolating according to government guidance at the time. Needless to say we were not refunded for the second night.

All good except the unexpected wifi disconnection throughout my stay.

Lovely hotel, attentive staff and in great location. Exceptionally clean* , would recommend.

very tidy and clean hotel which felt very modern. Rooms are not huge but in a great location and perfect for a couple - would definitely book again

Well designed, comfortable, great location