4/10 一般
2019年9月22日
Unexpected
It is disappointing that the room was not cleaned up at all and everything was in a mess when we checked in at 5pm. We went to the place we checked in and complained. The manager did apologize sincerely and promise to clean up the room in 2 hours and refund partially to us. The room had been cleaned up when we came back at 10pm and it was actually quite cosy - bright and good air conditioning. It's a pity that it couldn't leave us a good first impression. Also. the room's insulation is poor that you can hear clearly the conversation of your neighbor.
Notwithstanding the above, the location is good - close to train station and bus stops. The staff at reception are nice as well.
KAI HIN
KAI HIN (2 晚家庭旅程)
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