Didn’t smell good, room was freezing, bed uncomfortable etc
M
M (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Cold room
Room was very cold.windows and door very draught blowing through badly
Lee
Lee (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Awful room and mattress
The disrepair of the room was awful. Rusty bathroom fittings, tiles falling off the wall, holes in the wall, dirty floors and thich dust on top of the headboard. Worst of all the mattres was so old you could feel the springs. I woke in pain from the mattress constantly through the night
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月5日
Very poor
Very poor and dangerous room
Bed so uncomfortable and could not sleep. Pillows are so hard it’s ridiculous.
Water was dripping from the light fitting in the bathroom. This is positively dangerous and from the marks on the ceiling it was not the first time.
The room was very cold when we arrived and no effort made to make the stay comfortable for guests coming in.
Restaurant and bar staff were friendly and the room is nice. This is in complete contrast to the awful state of the room. This needs sorting as totally not acceptable.
dawn
dawn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月28日
OK stay.
It is a decent place but definitely needs an upgrade or refurb as it’s old fashioned and well worn. Very noisy on the roadside section of the hotel and with people talking in the car park up until gone midnight wasn’t great. Plenty of on site parking. Breakfast was limited and nobody around to order any fresh food. As I say it was OK.
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Paul
Paul (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Put room first no heat wasn’t working . Then had change us to another room was bigger room was not clean then morning no electricity couldn’t get a shower
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Diane
Diane (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月15日
Awful
I could hear every step that the guest in the room above me was making, the floors creaked very loudly, which disturbed my night sleep tremendously The rooms are tired and basic. The food in the restaurant is overpriced. A very mediocre beef burger was £18.
C
C (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Kjell-Åke
Kjell-Åke (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
The allocated bedroom was in need of a real update. The bed was very uncomfy - no support so I asked and received a change. I then had a room with 2 uncomfy beds. there were black long hairs on the bed, there was a really off smell through the corridors and the food , described as fresh was cold and underwhelming. I would not use it again or recommend it. It was only £54 so low expectations.
Bruce
Bruce (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
nigel
nigel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Suitable
Carrie
Carrie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Good value hotel but mattress was awful
Nice hotel , good restaurant, good bar, rooms in good condition. I booked three rooms for work and all three of us were aching with sore backs because the mattresses were done in fact one of my lads slept in the floor on his duvet because it was more comfortable. My en-suite was too small I had to climb on the toilet to shut the door to get to the shower and no towel hooks.
Andrew
Andrew (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
I recently stayed at this hotel and was quite disappointed. The bathroom had mould, which was unpleasant and giving the whole room an unpleasant smell. The mattress was extremely flat, and I could feel the bed frame underneath, making it uncomfortable for more than one night’s sleep.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Hotel was ok but the rooms are very dated needs decoration etc also mould in bathroom
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Did not sleep well here
Bad points,
Party of some description on Saturday night ( I was made aware this could be a possibility on my conformation email nothing before) . Loud music until 00:30 general party atmosphere until then shouting, smoking and messing about right outside my window
Very dated decor, completely unsupportive mattress, could feel every spring literally laying on the base. The walls are paper thin and every single floor board was creaky so you could hear everything one someone went to the toilet or left the room for a cig.
The whole place smelt of damp
Did not sleep welll here at all.
Good points,
check in was quick and easy,
very friendly staff,
bed made and towels changed daily .
The setting is gorgeous right next to the canal with views out over some farmed land.
Adam
Adam (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
chris
chris (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Nowt special
Hotel is very rundown which is a shame due to great location
Friendly staff but mattress has definitely seen better days and pillows awful!
Great food in restaurant lovely staff and nice prices
Phill
Phill (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Nice hotel
Lovely and friendly hotel staff
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Efficient and helpful staff when we arrived after being delayed in traffic. Good value food.
Handy for NEC
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月17日
A bit tired and the tables were very sticky especially at breakfast. Carpets tired. Staff were very friendly.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月17日
We had a lovely cannal facing room which was a lovely veiw but believe a bit of investment in the rooms to make the bed and pillows more comfortable and freshen up a bit.for a nights stay to visit the NEC the hotel served it’s purpose.