The Italian receptionist is very professional, friendly, and helpful. The room is very comfortable, and so is the bathroom. We enjoy our stay!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2017年9月16日
Appallling small room / understaffed hotel
Twin room is so small that it was difficult to move about, let alone having space for suitcases. The toilet is painfully small too. No bell and concierge service. They charge you for water after the first bottle and yet there is wine (not for everyone I'm afraid) in the room.
No curtain in the room and the morning sun leaks through the shutters. A strange setup under a chain of eight hotels. I will NEVER stay there again. Not worth the money spent. The Royal Marriott would be a much better choice in terms of room and location.
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2025年2月5日
Rob
Rob (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Overall very good
Staff were very friendly, it was really welcoming. Room was clean and had everything we needed. Bed was comfy but the only downside was the pillows were very uncomfortable, they were very lumpy and hard (even the soft ones, what filling there was had formed lumps).
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Tabatha
Tabatha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Perfect stay
The hotel staff went above and beyond to help us with every aspect of our stay. The room was beautiful, the spa and restaurant were excellent and the all round friendly and helpful service left us wanting to stay longer! We will be back.
Tabatha
Tabatha (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
d
d (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Rhian
Rhian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Perfect stay
This hotel was perfect and a treat whilst staying alone after visiting my daughter. Felt like a little bit of luxury in the middle of a busy city.
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Brilliant hotel with
This was our third stay at Bristol Harbour Hotel. It’s a wonderful hotel overall but this stay was just not exceptional like the other experiences we have had there.
The room was great, a deluxe room with incredible bed and great facilities. There was no view as we were on a different side of the hotel as previous but that was OK.
Room service cooked breakfast was hot and brilliantly cooked but missed items such as toast that we ordered and there was no butter or jam for the croissants, condiments or Ketchup.
When we arrived the state of our floor was not good enough with the days laundry strewn across the floor, including in front of the lift. As we had 4 rooms booked at huge expense with guests we invited this was a real shame as we weren’t checking in early.
Overall a reasonable stay, we would come back but on this occasion it was just not as amazing as before.
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
thomas
thomas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Charges for spa
The hotel room was nice, but I don't agree with charging guests to use the spa facilities when it is the main attraction of booking this hotel.
stefan
stefan (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月5日
Bristol visit
Extremely noisy due to being in city centre. We were in close vicinity of the local bars so at 4am all the beer barrels were being delivered and empties being taken away. Went on all morning.
No mattress protectors on beds which i was quite shocked at and matress very stained.
Nicky
Nicky (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Reception we’re absolutely helpful and very friendly. We were given an upgrade, card and chocolates as. Celebration our Anniversary. Very kind.
Sian
Sian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Mother daughter weekend
Lovely clean and comfortable accommodation, staff were so lovely, very welcoming, chatty, great with children, Howard was just a delight along with Jean, made us feel so very welcome!
Sophie
Sophie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Gary
Gary (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
The hotel has severe issues in rooms in the property due to damp and mould spores. The smell was so bad in our room 252 I had to get dressed and go down to reception at 5am as we were unable to sleep. I was informed that nothing could be done. I called a manager about 8am who came up to the room and witnessed the terrible smell. She apologised and explained the hotel is built in and old bank that has rot issues. They have tried to cover the smell with plug in air fresheners but is way beyond that. They did give us a free breakfast and a £50 back in way of apology. I have stayed in the hotel before in rooms at the other end of the hotel which was fine. Serious work and health inspection is required urgently.
Jon
Jon (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月6日
BEWARE - unless you book with the hotel you’ll have to pay £10 per person to use the Spa. Had we known this we probably would have booked another hotel.