倫敦公爵客房酒店 - 倫敦

Small room on 3rd floor

The hotel is in a good location - close to tube station. the room was comfortable, just on the small side as expected for the price. Bathroom was completely renovated and has modern fixtures. As I explained to the desk clerk upon check out, there was a somewhat musty smell in the room upon first entering. However, aster the AC was on, the smell dissappaited. The other not so great experience was the check in process. The door says ring the doorbell, but there were two doorbells and I got no response from either. After about 10 minutes i knocked very hard on the door and someone came and got me checked in.

Stay was OK but not great. As a solo business traveller, I wouldn’t stop again - it just felt a bit uncomfortable. In fairness, maybe if I was on holiday and wanting to get a more local feel for London, it would have felt better. However, some constructive input. As other reviewers indicate it’s a B&B spread across three floors (3 rooms/floor) above Duke of York pub (a locals ‘Queen Vic from Eastenders’ style pub with ~7 tables inside and m~3 trestle-tables outside). I’m afraid check in was a real problem giving a poor first impression. Whilst it says check in from 3.30pm, when I (& coincidentally another guest) arrived at 4pm, the pub was locked and no-one responded to the bell, knocking or phone-calls. Infact the bar lady arrived and couldn’t get in either. After ~30 mins, the door was opened from inside but with no hint of apology or explanation (the bar lady was brilliant though) – the only comment that he had been there all the time and we hadn’t knocked. Not a great start. Again as previously described the rooms are up three flights of narrow stairs that look a little shabby & dark. My room was fine - not big (low eaves made it smaller) but a double, bathroom plus kettle/coffee/tea & limited open wardrobe. Fine for one – tight for two. Bedroom walls were very thin - could hear neighbors clearly and when they came in/out of rooms late. Breakfast was served in the pub and consisted of cereal, cheese/hams and pastries/bread In summary - ok stay but not again.

We arrived in time to enjoy breakfast. It was simple but tasty. The staff could not have been more friendly or helpful. I was travelling with my three year old daughter. She was made to feel welcome and comfortable. Air conditioning in the room made the stay very comfy. The room had space, a clean bathroom and safe. A small fridge would have made the room superb. Waitrose and M&S on Edgeware Rd (the Tesco is closer but Waitrose much better).

Absolute gem. Auch lovely rooms and staff. We will definitely return again soon. Really pleased with the design of the rooms. Great air conditioning which was unexpected too. Fantastic.