I confirmed on my booking site there was free parking but when I checked in was told it was $15 a night with not exceptions even though I showed them the screen shot.
Very disappointed in that response and will not stay there again.
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月2日
Not worth the hype or the price.
First of all when I checked in the room that I reserved was not the room that I received. Next, the room has no heat, they brought in one space heater and I had to leave it in the room with my granddaughter who is 1-year-old she's still laying here cold. For the money that I spent on this room and the deposit that they charge, I should be compensated for the inconvenience of not having any heat and there's a snowstorm going on outside, and I did not receive the room that I originally reserved. This is unacceptable I will never stay at this particular embassy suites ever again and I would not recommend it to any of my friends or family.
Tamarah
Tamarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
The hotel was great as always, however, the pillows are horrible and I suggest you bring your own.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
ALEXA
ALEXA (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月24日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Schleifring
Schleifring (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月11日
Todd
Todd (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
Milpa
Milpa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月28日
Financially shamed by staff
Paid 175 for a room, didn't see anything about a $250 security deposit. Couldnt get my money back for the room, as cancellation was too late at check in time. Staff commented that I shouldve booked somewhere cheaper. Will NEVER stay at a HILTON HOTEL again. Not having the money is on me, being called broke by the staff is on the company. Disgusted.
Casey
Casey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Rosalyn
Rosalyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Wonderful hotel
Room was beautiful, clean and spacious. Upon checking they gave us 2 free adult beverage vouchers for happy hour. Location was perfect. Close enough to the fairgrounds and walk to the giant mall with lots of activities. We will definitely be staying here again.
Adele
Adele (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Pierre
Pierre (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Beautiful hotel, great amenities. But the family down the hall had very loud kids that outnumbered the adults by a lot! They had a kids birthday slumber party. The kids were running through the halls screaming late at night and early in the morning, then they were running and yelling through the breakfast dining area and around the lobby and front desk. No sense complaining since they weren’t saying anything to the kids themselves.
Also the hotel charged me $33 randomly that they couldn’t explain why. I was assured it will be removed, so I will have to watch my credit card to make sure.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Perfect
The room and staff were amazing. Breakfast was great and all wait staff morning and evening were excellent.
Jacob
Jacob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
We stay here each year on Christmas Eve-eve to let the children shop till they drop as a gift each year. The complimentary breakfast omelette bar is the best thing to start Christmas Eve off right!