The hotel itself was fine! Check-in is at 4pm; I made it there after 6 and the room was not ready. They said that they were waiting for it to be cleaned. I was not the only person that this happened to; they took customer's phone number and had to call them when room was ready. It's no way the rooms should not have been ready at that time of the day. They offered no discount for the inconvenience.
Chinetta
Chinetta (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Sharon
Sharon (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
No perks
No perks for staying with you for my 40th Birthday. Couldn't check in when we got there, no clean rooms.
Jernithia
Jernithia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Sean
Sean (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Bally Shreveport
Only complaint was the internet kept dropping during the football game on tv Sunday. Other than that the stay was great friendly staff good hotel
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Herbert
Herbert (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Pretty Good Stay
I had reserved a King bed. Ended up they said they did not have that available, so ended up with double beds. The pillows were okay. I prefer a softer thinner pillow but better that the brick pillows that are at Samstown Casino. Also room had no oder. Samstown has oders. Room was quiet. Samstown was noisy. However. Few outlets to plug in electronics this needs to be improved and need to be easy to find. Had to plug in items in bathroom. Not convent.
Donald
Donald (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Ho-Seok
Ho-Seok (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Douglas
Douglas (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Tonquaneka
Tonquaneka (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Excellence
The size of the room was great. Had a king, and still had a lot of room. The bathroom was very specious. I loved that the shower and tub were separated
SEAN
SEAN (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
LeSaundra
LeSaundra (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
Last time here.
It’s my last time stopping g here. It keeps getting run down and no improvements are ever noticed. Food in the fridge from previous guest, room dusty and shower handle falling off.
Luis
Luis (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
My stay was good! Would definitely recommend!
Summer
Summer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月5日
Sheryl
Sheryl (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月5日
Decent for price
Our room was cheap and for that reason I would say it was decent for the price. It wasn’t anything nice or fancy though. The room was very spacious and we loved the tub but there were few amenities, crappy, half full bath products, peeling wallpaper. We did order room service and the food was delicious
Haley
Haley (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Bad service
Didn’t check in. Was told had water problems on several floors. Didn’t know when problem would be fixed just wait in lobby till called. Offered no compensation. Arrived at 7pm room was to be ready at 4pm. At 8pm still no word. There was ppl that had been waiting 3hrs or more.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
Not Happy
The hotel smells like cigarettes. The room smelled terrible. Carpets stained. Nothing was open. Noodle Bar was outrageous in price. There are much better options elsewhere.