House -keeping service is poor. They even missed emptying the waste basket even if it was full already. They missed replacing the body wash for 2 days so in order to save the hassle of asking them to for some new body wash, I resorted to using the shampoo for both hair wash and body wash. They missed replacing the hot drink and biscuits. Very poor and inconsistent house-keeping service. The neighbourhood is full of bars and pubs so the street can become very nasty at night and maybe even noisy on weekends. Front desk staff tried to be very nice, though.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2016年7月25日
Staying in Shoreditch area, new trend!
The hotel is very new, it's a pleasant stay
vienne
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
Courthouse Hotel Shoreditch
I had requested a room with a bath but none was available so they gave us an upgrade to a room with a bath. we arrive at 1.30pm, our room was not ready. I requested an ice bucket and 2 champagne glasses in the room when we returned. check in was at 3pm. we arrived back at 4.30pm. On arrival in our room 404 the TV in the living room did not work at all. the tv in the bath room was not working properly and still wasn't when we left. The light on the vanity mirror did not work at all and the technician they sent up was unable to get it working. When lifting the telephone in the bedroom (which was ringing) it did not answer! I telephoned twice from the room half an hour apart to chase the champagne glasses and ice bucket (it was my wife's birthday!) and this took 3.5 hours to arrive! The top of the table in the living are was all bubbled and very poor quality. One of the leather sofas had a tear in it - NOT 5*. The main door of the hotel does not open on its own, is heavy and there was no door man to open it when we arrived - NOT 5* service!! I had to make several telephone calls to get anything done and had to complain when checking out.
Kevin
Kevin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Lovely hotel, very nice staff, but the tv in the room didn’t work at all
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Alex
Alex (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月9日
Roseanne
Roseanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
maria
maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Petter
Petter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Steven
Steven (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Excellent hotel. Very comforting room. Quite spacious room. Near to restaurants, bars and clubs as all are within walking distances. Enjoyable staying there.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月21日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Courthouse Hotel.Shoreditch
We were on the 5th floor and room was spacious with askyline view. Beds were lovely and comfortable and room was clean. All staff were super attentive and eager to help. We weregiven a lovely tour of the hotel by Clinton (hope I got your name right) explaining the history of the building with the old cells and court rooms. Would not hesitate to recommend this hotel and if I need to stay in London again I will use this hotel as so close to the tube.
L
L (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Udo Gerd
Udo Gerd (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月11日
Ayprel
Ayprel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月7日
Robin
Robin (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月4日
I have stayed in this property several times and have always recommended but there was deterioration in service levels during my recent stay. Check in was slow as they insisted on using different card details and only when I insisted on the specific card I was using did they agree finally. When I checked into room one of the lights in the room was broken. I had to request for an iron that did arrive promptly and then I was rung by reception to move my car!! I had no car and walked to the hotel!! When I was checking out they looked for £100 for an extra person!! I Insisted there was no “guests” to the room and when I resisted the check our person made a call to someone and discovered this related to someone else and not my room but never even apologied!!
Overall this is a really good hotel but my recent experience was disappointing.
Anthony
Anthony (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Staff were all Happy and welcoming.. we were interested in the history of the hotel and the staff gave us a tour. Really enjoyed my atay and will book again for the weekend next time as i would like to explore everything inside the hotel. Bowling, cinema spa ect. X
Keely
Keely (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Perfect Stay!
We stayed here as we do every year for our family weekend to London- myself wife and two year old and are always so pleased- the hotel is immaculate, the staff can’t do enough for you and the rooms are impeccable, spotless very comfortable beds and not mention the baths with built in televisions as an added treat are fantastic - not to mention that it sits close to major train and bus hubs so getting around town from anywhere is a doddle, we will be back next year thanks again!
Oliver
Oliver (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月23日
The staff were very accommodating and helpful, however I was charged for asking for an iron for the room which normally would not be an additional charge. I was also put in a room that was next to a very noisy street so hardly was able to get any sleep.
Tanaya
Tanaya (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月21日
Honestly I wish I could rate this hotel more but when there is NOOOO service my whole stay then sorry but a maximum of 2 it gets. Also the bowling costs are slightly hard to find just to be told it's £45 for an alley with max 6 people. If we had 6 people .. cool but we had 2. £22.50 for bowling .... also after midnight you have to ring for someone to open the doors which took forever. We were literally pressing the buzzer for about a good 5-10 mins. Also the rooms lack lustre but hey. In the heart of Hoxton and Shoreditch I guess that part is okay. Would I stay again nope but I would say there's definitely worse places. Also the staff were nice and gave us a later check out which was kind!!
Alima-Sadiyyaah
Alima-Sadiyyaah (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
We had a great stay at The Courthouse for my 50th birthday weekend.
Staff were friendly and helpful. Good location, around 5 min walk to nearest tube station. Although area is noisy with bars and tube line, the room was extremely quiet, no street noise.
The roof terrace was lovely and service was great.
Only cons were, tea bags and biscuits not replenished day prior to checking out. Would of loved a tea after waking. Also dirty cups were not replaced and bins not emptied.
Car park was full each day so had a find a parking spot nearby. Maybe a good idea to ring ahead and try to secure a spot.
Booked a suite through a booking site not direct with hotel, and was not placed in a suite. Staff explained there was limited space to fit an additional bed. They did let us see another suite and room however we did decided to stay where we were due to the space. Booking site should not allow booking of suite if an additional bed is not a good fit.
Overall great experience however I would say this is a good 4 star hotel not 5 star.