薺之京都二條城 (二條薺茶之宿) - 京都

首先要多謝 Hotels.com 幫我預訂的女職員，她知道我要和行動不便的老人家同行，亦知道我不懂日語，特別幫我與酒店聯系，查詢各樣無障礙設施，亦特別在預訂中留下一個訊息給酒店，請酒店職員給予協助，使我覺得職員的服務熊度很好，令我印像深刻，這次預訂真的很貼心，亦令我很放心。 另外，我要感謝在 11/11/2016 接待我們的酒店服務員，多得他的安排，讓老人家可以不須外出，就可以留在房間吃到色香味俱全的鰻魚飯。他知道老人喜歡喝茶，特地為她沖泡各式熱茶給她品嚐，就是這份心意巳經讓我們很感動。 老人家對酒店的住宿及服務很滿意，唯一一樣是她最不滿意的就是樓梯沒有扶手，令她上落時有恐懼感，亦是令她只肯留在房裡，不願外出的原因。 最後要多謝為我們準備及將早點送入房間的日本男孩，雖然他不懂外語，我們又不會說日語，但他的殷勤服務及敬業態度，我們是感受得到的。

Awesome

A memorable stay with personal touch of service

Simply the best stay of our two week trip. The staff and accommodations were amazing. They have an in house tea ceremony and a traditional breakfast that should not be missed. We had the matcha room that has its own personal garden and soaking tub. I highly recommend this ryokan. Plus it is located on a very quiet street.

I was somewhat hesitant to stay here because of the price but once I arrived I knew we had made the right choice. The place is somewhat difficult to find so I suggest using a Taxi. The staff greeted us right at the door and spoke perfect English. They gave us nice little slippers and we left our shoes at the door. They then took us to our room and wow....it was so beautiful. We settled in and then were given some tea, which was done so in a very old fashioned traditional manner. We left the hotel for a bit to do some sight-seeing and then arrived back at the hotel after dinner. After all the walking we were ready to relax. Perfect time to try out the hot tub. It was amazing. Sat in there for a good hour and then were ready to call it a night. The beds were extremely comfortable and I slept like a log.