I stayed in this hotel for two nights. In the afternoon of the second day, i came back and found that the room key not working. I went down to reception for help and got a rude treatment from the mid age man in black. The problem was not caused by me and it seemed he was annoyed that I had brought some more work to him. Terrible for a hotel experience.
KWOK FAI
KWOK FAI (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2022年8月4日
Good room but poor wifi
Everything is clean and tidy, however wifi is poor and could not work very well.
Yat Hin
Yat Hin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022年7月17日
great location but maybe noisy at night; no water supply if many residents are using; no water boiler in room
Had we of known about the refurbishment that was ongoing we would not of booked this hotel.
We were originally put on the top floor of hotel B up i lost count of how many flights of stairs on the top floor. Passing old heaps of wood old cans of opened paint everywhere.
No lift so had to carry our luggage all the way up.
I went back to reception to ask the receptionist if she could move us to a more accessible room and she was very helpful and moved us straight away to the lower floor in the main building.
Our room was to say the least awful. Had we of being charged maybe £50 per night to stay here we would of accepted it . But we were charged £263 for the 2 nights and we certainly did not expect what we got.
There was brown excrement on the headboard and no idea what it was . To be honest i dont want to know .
The paint was flaking off the walls. There was damp everywhere .
The door knob came off in our hands everytime we closed the door . This was reported to reception.
The shower tray filled up with water everytime we had a shower and took a very long time to drain. So we could only have literally a 2 min shower.
The only good thing we have to say about this hotel is the location. Its literally in the middle of everything.
We will definitely not be returning to this hotel and we are very disappointed with what we got for the price we paid.
catherine
catherine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Clean enough for what you pay in your room however lifts turn of after a certain time and when you come back in at 2am to walk upto the 5th floor in heels is a struggle. Staff all lovely
Poppy
Poppy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Very good value for money. Ideal location. Staff helpful and pleasant. Currently got renovation works in progress. Room basic but ideal. Clean . Shower clean . TV in room and a safe. Not suitable for people with limited mobility.