倫敦好酒店 - 倫敦

I didn't expect that the room is that tiny and without television. It's too small for two people, it was hard to move in the room. Lucky we didn't have to spend a lot time in the room.

The staff were wonderful, very happy to help and nothing was too much trouble. Rooms are designed for comfort and although small in size they are perfect for everything you need. I love the design and secret little plug sockets built into the bed unit and the views of course are fabulous. Very tranquil would stay again for sure. Breakfast is superb

Really disappointed with the hotel. Claim to give you a good nights sleep but we got nothing of that sort. Rooms were so cramped and small, hardly any room to walk. Bathrooms were disgusting and cramped, Liturally squeezing between the bathroom door and shower. Extremely poorly laid out. Floor was extremely sticky and sink was too small. Called receptionist via intercom however was not answered despite waiting more than 5 mins. Staff were not attentive in any way. Does not deserve to be a 4 star in anyway.

First time stay here and in the Docklands in general. An intriguing concept hotel most of it very appealing and well worth the money. Very basic room with a comfortable bed although small had a certain charm.

Really poor service with untrained team, I know this hotel is for charity, but train your team in customer service please.