I will never stay here again. My room was not clean and they refused to move me to another room. There were burn holes in the sheets. Also the toilet didn’t flush properly and I had to wait hours for them to come fix it.
Anzie
Anzie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Brandy
Brandy (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Birthday celebration
This is our second visit at this hotel and we love staying here and will be back.
Annie
Annie (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
Amber
Amber (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Anniversary trip
Our stay was very good. No problems.
Annie
Annie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Julie
Julie (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月28日
Expected better Hilton
Expected better Hilton! Customer service here was ridiculous. You could never reach the front desk. I don’t think they ever pick up the phone frankly one of the queen size bed we had did not have a blanket on the bed. It had a quilted mattress pad with a skirt attached to it. I asked housekeeping That was in the hall as well as the desk twice to replace To provide a blanket. Finally, one of the guys are sweeping the floor went and found me one. We also called and spoke to somebody at the front desk because our shampoo dispenser was empty in the shower And we didn’t have any toiletries on the sink. Those things never were replaced or provided.
Deborah
Deborah (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月26日
Apon checking in we thought everything would be great based on how beautiful the outside grounds were and the hotel lobby. Then we went onto the room, it was a mess, old food on counter (rice) hair on counters and worse of all hair on bed and pillows. The mattress and pillows are horrible lumpy and saggy. When we went down to front desk to complain the agent seem to not care. We asked for a manager and was told he would not be in til 11am it was 1045 and the agent did not offer to have the manager contact us once arrived. The next day we went to front desk to ask for paper towels the agent states there should have been a roll in your room. There was less than a half roll however we used it cleaning the room the day before since our room was dirty apon checking in. At this point we have decided not to speak with a manager just leave a review and never stay there again. Be aware the breakfast is not that great and if you are eating low carb or healthier there's no options.
mtume
mtume (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Loved the property and spacious room
rodney
rodney (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Bathroom fixtures were falling apart
Towels were dingy
Toilet seat was peeling
Other than that hotel was nice and walking distance to beach!!
Carolyn
Carolyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Caterina
Caterina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月23日
Would book again and super close to the beach
Jaye
Jaye (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
We just need to have more space on the beach sand, as the space is getting smaller every year. You could be looking into this with some competent body to claim more space, so that in the very near future you won't lose guests due to lack of beach.
Marcos
Marcos (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Great experience
Hailey Samarah
Hailey Samarah (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Thomas
Thomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月19日
Is in a great location in walking distance to the beach
Jeffrey
Jeffrey (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Shauntice
Shauntice (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
It was within walking distance of a beautiful beach and several dining options.
Melissa
Melissa (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
I liked the hotel is in walking distance to the beach and easy parking. Need better and more breakfast options.
Lorena
Lorena (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
That is within walking distance to the beach
Ricky l
Ricky l (7 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年8月13日
N/A
Thomas
Thomas (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Quiet, confortable, clean and hard working staff.
Sandra
Sandra (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月11日
Un poco sucio y muy caro 340 por noche es mucho
Lupita
Lupita (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月5日
Close to the beach
Matthew
Matthew (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月30日
Overall the hotel was good . It was great having a full size fridge and kitchenette . The location of the property was very convenient . It was walking distance to great locations and the beach . The only complaint was really the staff . With the exception of one of the cleaning ladies , the rest of the staff all seemed annoyed . I felt this mostly at the receptionist area . They kept saying the pool closed at 10 but all their signage everywhere says 11pm , so this caused confusion . The breakfast was way less than average . It seemed as though they had the same items on a daily basis . It’s not like in other hotels where they’ll atleast change the main breakfast item . The only reason we would stay again is due to the location and walking distance to the beach .