We were not informed that there wold be no housekeeping service. Towels were coarse and uncomfortable. There was a dreadful stench permeating the front desk area (this has been persistent over the past year). Nonfunctioning hot beverage machine for breakfast and the buffet was not appealing.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Everything was fine except that there was no luggage cart available.
samuel
samuel (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Pretty good!
We stayed 2 nights. The location is good, close to lots of things to do. The hot tub was very relaxing. The breakfast could have been better-too many carbs and sweets, and eggs were not good. Overall, it was a decent price for a clean room and fairly comfy bed. The staff was friendly and helpful.
Tina
Tina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Kaj
Kaj (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Some pros, some cons
This hotel is as okay for the price. It was also conveniently located for us. The property itself was somewhat lacking. It’s basically an upgraded version of a cheaper motel. The rooms are very small if there are two queen beds. The bathroom is also very small. It would also be great if there was some sort of nightlight or small lamp because it was very dark in the room at night, making it hard to get to the bathroom. The fan in the bathroom was very loud and came on with the light so we would disturb each other in the night. The shower handle was also a bit broken in our room. They do have a nice pet area that our dog liked!
Elizabeth
Elizabeth (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Great place to stay
I was very happy that my room was clean & comfortable! I have stayed here before & not always was happy with the condition. I think they are trying harder to keep the rooms cleaner. The water was hot immediately which wasn’t the case at other places I have stayed. The breakfast had eggs, sausage & potatoes as well as muffins, fruit & cereal. The front desk clerk was friendly & helpful
patricia
patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Been here many times over many years. Free parking.
Dawn
Dawn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Lugar otimo
Tudo muito limpo, gostei muito
Valmir
Valmir (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Ramon
Ramon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Comfy and Clean
It was a quick trip. The property was clean and my room was very comfortable. I enjoyed the coffee machine in the lobby.
Joe
Joe (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Nabcy
Nabcy (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月14日
Terrible customer service
Terrible experience we had to wait over 45 minutes for a front desk employee to arrive and check us in @ 7:30pm. Continently breakfast was terrible no knives service employee did not speak English. Morning front desk employee very rude we asked for knives he never responded or said anything. This behavior seem to be very consistent with the average hotels in California please help fix this problem if you can
Frank
Frank (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
$40 to check-in an hour early
Hotel was as to be expected. Arrived an hour before posted check-in (after driving 14 hours) and asked if it was possible to check-in if my room was ready. Said it would be a $40 charge. Not huge issue, just annoying. If the room wasn't ready I understand not being able to check-in but if it was, why would it cost $40 for the front desk person to click the mouse and hour early?
MATTHEW
MATTHEW (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Nabcy
Nabcy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Nabcy
Nabcy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Jesus
Jesus (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Next to freeway so I heard lots of traffic all the time. Easy to get to.
mitchell
mitchell (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Scotts Valley Best Western
A 3 star stay
James Lowell
James Lowell (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
Decent hotel for the price
This hotel was good. I had a hard time getting a parking space, and there was a loud party/ group above me.