京都四季酒店 - 京都

太棒了！

入住時，櫃台小姐面無表情，帶我們入房時，不介紹房間，只站在那邊，也不出去。但是，我在評論時選入住不愉快時，飯店主管打電話來關懷，聽了原因，說會再教育。我覺得即時處理很棒。不論餐廳或其他接待人員笑容可掬，日本壽司料理超級棒，很好吃。

飯店有溫水游泳池 房間內也有藍芽音響 浴室很大 床很舒服 早餐也好吃

庭園景觀很值得欣賞！早餐豐富，飯後在庭園散步欣賞白天的景緻，黃昏可在池塘邊小酌，夜晚的庭園在燈光照耀下更華麗，很值得體驗！

非常好的酒店，花园景色宜人，房间布置很好，餐食丰富，前往景点也很便利

早餐很棒，床很舒服。服務很好。整體環境符合五星標準。

親切的待客服務。

Each and every day of our eight day stay room service was not up to standard of a fine hotel. The orders were late and always always with issues. When items were forgotten the “re-do” would be met with a verbal apology but would still be incorrect when the arrived again. I called the main reception and let them know of all the specifics. Again, more pleasant apologies but no action or discount for the missing items upon the check out. It’s all about the way of handling issues. So overall the service was just ok.

Food Overpriced otherwise amazing

Absolutely perfect! Cannot even explain the level of care and service, just amazing!