Check in went smooth however when we were getting ready for bed a roach crawled out of their bathroom.
Cheyenne
Cheyenne (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Its the little touches that make or break.
No Kleenex box? Pizza Hut delivery made a slight sauce spill. Had to use toilet paper to clean the spill. TV service was a bit sketchy although it was signed in to service before I entered. Lots of "Not Available" channels in between. Otherwise, nice place, nice staff, nice experience.
Patrick
Patrick (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Not bad
Nice hotel
The floor in our room needs replaced it was wood and buckled
Kay
Kay (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Heriberto
Heriberto (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Most comfortable and convenient
It was a great stay! The desk clerks both at check in and check out were very nice and friendly. The convenient location was a huge plus. The room was very comfortable. Will definitely stay there again if in the area.
Melissa E
Melissa E (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Property clean, staff excellent. Property too close to busy street. Lots of traffic noise.
JOSEPH
JOSEPH (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月12日
Excellent staff. Clean and spacious rooms. Convenient parking for moving truck and trailer.
Anthony
Anthony (1 晚商務旅程)
Travelocity 真實旅客評價
10/10 完美
2024年11月8日
BRIAN
BRIAN (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月2日
We did not even stay. vagrants loitering around the property did not feel safe.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
It’s a former Best Western that is now a SafeStay. May still be in the BW family but a second or third cousin. The lobby and room were clean, the breakfast average at best (gray sausage and rubbery fried eggs), and 1-ply toilet paper. The biggest issue was I had booked and paid for in advance a NON SMOKING king room.. When we arrived all the non smoking kings were unavailable and we had to take a double queen instead but at the same price as a king. I would have thought a discount for the smaller bed and inconvenience would have been in order but that didn’t happen. Maid service was by request only, too. We were only there for two nights so it didn’t matter all that much. Overall, it was an average stay at a just average motel. If I had paid $50 a night I probably wouldn’t complain but at $110 a night I was expecting better.
Roger
Roger (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月28日
They dont honor late check-in. Even prepay
I didnt get to stay because i needed late check-in and was denied check-in upon arrival.
Heidi
Heidi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Clean
Alice
Alice (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月27日
Debra from the Smokies
Area around hotel nice. Safe. Room large and clean. Breakfast average. Pet fee higher than most at 30 dollars per day
Debra
Debra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great Stay
It was great, we would book again.
Pamela
Pamela (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
I booked my stay a week in advance and paid beforehand. When I got there, they charged my card again. Upon trying to reverse this and correct it, they charged it for an additional night. It was a train wreck to correct it and as the front end worker tried to correct it, frustrated and unsure of how to correct it, the owner sat in the lobby on his phone undisturbed. Couldn’t be bothered. It took days to add my money back. Another woman had the exact same issue. Expedia also booked my hotel THREE hours away from our destination and claimed it was non refundable. Will never do again. No customer service. Good luck