Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Robert
Robert (2 晚行程)
真實評價
10/10 完美
2026 年 3 月 2 日
Good
Pen Hung
Pen Hung (2 晚行程)
真實評價
10/10 完美
2025 年 11 月 18 日
Excellent experience
Ju Hui
Ju Hui (1 晚行程)
真實評價
10/10 完美
2025 年 6 月 16 日
The best service, the best view,
Hsing-Fang
Hsing-Fang (1 晚行程)
真實評價
8/10 很好
2026 年 1 月 16 日
Yes
Joe
Joe (1 晚行程)
真實評價
10/10 完美
2025 年 5 月 14 日
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Sharla
Sharla (2 晚行程)
真實評價
10/10 完美
2025 年 4 月 18 日
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Linda
Linda (2 晚行程)
真實評價
10/10 完美
2026 年 2 月 9 日
yes very clean and all the stuff are very kindly and polite.
chi ren
chi ren (1 晚行程)
真實評價
10/10 完美
2025 年 11 月 23 日
是
CHI HSUAN
CHI HSUAN (1 晚行程)
真實評價
10/10 完美
2025 年 5 月 1 日
非常優質,值得與好友分享!
HSIN-MING
HSIN-MING (1 晚行程)
真實評價
10/10 完美
2025 年 10 月 29 日
Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.