For the money, it was disappointing to get a room facing the parking lot. I didn't realize that when I booked it. The photo looked so much more inviting. No coffee maker in the room. Another unexpected - first time I have stayed somewhere that did have that convenience. Finally, the shower was set up for wheelchair access. It is wonderful for someone who might need that, but the shower did not have that luxurious look that I was expecting. Very disappointed - and it was no fault of the hotel. I actually think next time I will book directly with the hotels so I will have no surprises like these.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月30日
Gabrielle
Gabrielle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Tammy
Tammy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月19日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Sanober
Sanober (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月16日
Overpriced horrible experience noisy. Got a room above the banquet music all night drunks in the parking lot. Window curtain broken. Would not recommend anyone to stay there. $150 experience for $400
Edvin
Edvin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月14日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Great hotel, friendly staff, jacuzzi was not working
Marlyss
Marlyss (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
David
David (3 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年8月28日
Friendly staff, convenient location, love the pools and hot tub!
Lindsey
Lindsey (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Renee
Renee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Nice
Christy
Christy (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Restaurant was very good.
Christine
Christine (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Showers and shower tile not clean.
Cheryl
Cheryl (1 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2024年8月20日
Jorge
Jorge (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月18日
My husband and I have wanted to stay here for years. We finally scheduled this for a back to school weekend trip. Check in was great and we were satisfied with the room. Loved the outdoor pool. We can’t believe that this is the only decent hotel in the area with an outdoor pool. That’s why we stayed here.
What went sour for us was the experience we had when the power went out. I understand, it was out of their control. The receptionist in the evening of 8/12 and the morning of 8/13 had the “oh well it’s not our fault” attitude. No compensation except basically telling guests they’d refund the night if they left on Monday. That wasn’t an option for us. They could have even offered a credit to their restaurant and I would have been fine. It’s the fact that they couldn’t have cared less about the experience their paying guests had. They wrote my number down for a manager to call me, because they were too busy Tuesday to assist with any guests. Still haven’t heard anything and not really expecting to (5 days since we left). Honestly the way this situation was handled will be enough for us not to return unfortunately.
Brittany
Brittany (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Melissa
Melissa (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月16日
I would suggest installing safety bar in showers & high toilets in all bathrooms
Mary
Mary (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
We live the pool
Melissa
Melissa (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月12日
Stayed at this property one year ago and definitely noticed a big difference. Undergoing construction and we were given a room that lacked the furniture and amenities we paid for; we asked for a different room resulted in a two hour wait. No coffee makers in rooms guests were asked to go down to vine restaurant between hours of 6-930( very inconvenient). Housekeeping sub par we emptied our own garbage and got new glasses off cart after being gone all day with no service. Water taxi hours cut substantially and shuttle stopped running at 9 pm.
Rooms very overpriced for amenities received.