Firstly the room rate was £150 per night with no breakfast, so expectations were based on that! I arrived at 1:30am after a 5hr drive and whilst i appreciate check in is from 3pm, i stay away 2 nights per week and i often arrive before 3pm, Firstly lodge/hotel has no reception and a sign says Check in across road at Hotel and Spa, i walked over only to be told to check in at the pub and its too early, i walk to the pub to be told its too early, but IF my room is ready, i can have early check in for £30!! £30 for EARLY CHECK IN! for a room that im already paying £150 a night for, itll be my room in 1.5hrs anyway so why the £30? All this does is start things off on a bad footing, i expect to pay for a late check out as you need to get rooms ready, but not check in! So thats why ive given it 2 stars, that and its not a £150 bed only kind of place