Lovely staff at check in and out. Room was huge . Maybe not a fan of a kettle and cups in a wardrobe! But great hotel and great location.
gillian
gillian (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Lovely stay
Lovely stay for myself and my partner as our first night away without our baby. Room was lovely, I was apprehensive after reading some negative reviews but our stay proved them wrong. Beautiful room, comfy beds. Only negatives I’d say were the heating didn’t work and you could hear the noise from outside.
Staff were all lovely and accommodating.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年1月25日
The place is about to shut down for a refit so the place is left in rack and ruin and no one cares as all have no jobs in a few weeks
I felt for the staff but the photos they show is nothing like the rooms you get at all sorry they should just close untill the refit and not rip people off Sorry team you have to work with this going on. Would like to stay after and see your refit.
Lord Daryl
Lord Daryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Urban
Urban (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Great location, huge rooms..beware £50pp deposit!
This hotel is located close to the docks and Liverpool one making it perfect for a weekend away.
The cleanliness was of a very high standard throughout the hotel.
The rooms are huge!!! With the added bonus of a kitchen, the bathroom had a 4 person jacuzzi and a rain shower.
What lets this hotel down is the decor is a little tired in places, the heating system didn’t work but the night shift team brought us heaters within minutes of us asking.
The balcony door we couldn’t open, the toilet handle was broken. The sofa coverings were torn and worn and the curtains were not sully secured on one side.
The hotel take a £50 deposit per person which after over a week still isn’t refunded.
The older Irish Gentleman who checked us in was quite brash and warned us at check in that the hotel was full and we weren’t able to swap rooms…….a little strange as we hadn’t even checked in at that point. I guess he knew about the broken heating and toilet?
He was just as sharp when we checked out the following day.
The rest of the staff were polite and professional though.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月11日
Duncan
Duncan (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Lovely old hotel. Excellent service. The breakfast wasn't great but the restaurant it was served in was very nice.
J
J (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
P T
P T (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Jessica
Jessica (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Stephen
Stephen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
L
L (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Heidi
Heidi (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Great location and hotel
The team on reception were excellent, very friendly and helpful to my request for my wifes 50th, flowers/balloons & prosecco in our room on arrival at short notice, the room was massive and lovely.
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
1st time of many to come 😍
Amazing staff that went above and beyond and made the day trip amazing and the long trip stunning building full of history
Sylvia
Sylvia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Simen
Simen (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Kris
Kris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Declan
Declan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Dominic
Dominic (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Helt greit
Skittent hotell, noe som gjør total opplevelsen dårlig. God beliggenhet og hjelpsomt personale. Elendige sanitærforhold, gikk ikke an å trekke ned i toalettet, dusjen fungerte så vidt. 2 håndklær på 5 personer.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Ling
Ling (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
First impression was the room was nice ,bed wasn’t very comfortable , curtain was hanging off the pole . Very dark in the bathroom.television only had bbc channel’s. Room smelt stale.