Room with king sized bed given to us has a small window only, size of room reasonable. Housekeeping service poor. towels were not replenished properly, cleaning was not up to standard, empty tissue box was not refilled. They put on a 5% service charge on your bill at check in but you may say no on checking out, a bit embarrassing.
Shuet Han Marieca
Shuet Han Marieca (8 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月7日
no air-condition, very hot in room
Yuk Ha
Yuk Ha (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月19日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年1月29日
This is the first time I book flight hotel via expedia.
I am very satisfied with Expedia service.
Thank you, Expedia!
I will use Expedia next time.
Yu Jen
Yu Jen (8 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月20日
Bowen
Bowen (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年7月28日
No TV movie channels have been provided, Seating chairs are not sufficient for two persons.
Wai Hung Thomas
Wai Hung Thomas (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年3月14日
MAN CHI
MAN CHI (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年3月13日
so so
The location of hotel is good where nearby the underground station and shopping mall but without carparking area. Also, the room with few hairs found. Tidyness had to be review.
MAN CHI
MAN CHI (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年11月29日
Wing Kui
Wing Kui (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年6月13日
Cho Wing Michael
Cho Wing Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Overall we had a great stay
We had a really good stay last weekend to celebrate my wife's birthday. The lady on reception asked if we were there for an occasion of which we mentioned birthday, and we came back in the evening there some sweet treats waiting for us :)
Hotel and our room was of a high standard, buffet breakfast had very good choices available, except no vegetarian sausages.
Only fault we had was the 'soundproofing' wasn't very effective as we could hear talking and sirens throughout the night
Tony
Tony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Inga
Inga (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Great stay
Great stay
Aimee
Aimee (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月2日
soggiorno disastroso
Absolutely negative experience at Dorsett Shepherds Bush. The hotel charged a significant amount to my credit card without any prior notice or invoice. After raising the issue, I had to wait a week to receive a refund via bank transfer, but the situation got even worse. Not only did they take days to return my money, but they also didn’t refund the deposit they had withheld. The lack of communication and transparency is unacceptable, and the handling of financial matters was completely disorganized. I highly recommend avoiding this hotel, especially if you’re looking for a peaceful stay without unpleasant surprises. Absolutely avoid it