W12 客房旅館 - 倫敦

1. 飯店非常新且乾淨,雖然門面很小,但房間非常舒適我們在這享受了7個晚上,冷氣空調非常舒服價格在倫敦算非常合理 2. 工作人員非常nice, 雖然沒有電梯是缺點,但如有行李會馬上有服務人員來搬忙搬至房間,我們攜帶了3個大型行李,服務人員非常樂意幫忙 3. 飯店就在地鐵旁,走路不用30秒喔!真的太太太方便 4. 飯店就在倫敦最大shopping mall旁邊,還有2個大超市,要購物要吃飯簡直方便到不行,購物累了還可以回房間休息後再繼續戰鬥 5. 飯店附近走路5分鐘的Hillton飯店公車站有oxford tube 和 outlet express停靠站,去oxford和outlet這些地方簡直方便到不行 6. 飯店正樓下有一間中國餐廳,他的新加坡菜好好吃

飯店離Shepherd's Bush地鐵站步行只需1分鐘，離Westfield 購物中心步行也只需2分鐘，Westfield購物中心樓下即是Waitrose超市，飯店位置十分優越。 可惜飯店沒有電梯，但只要開口，服務人員都樂意幫忙搬運行李。第一晚入住發現淋浴排水孔阻塞，排水非常緩慢，隔天一早告知飯店人員，其說會請房務人員處理，但晚上回到飯店，排水依然緩慢，再次請飯店人員處理，有立即攜帶工具和疏通劑前來處理，問題獲得解決。我們入住的是deluxe double 房型，房間雖小但勉強可打開兩個29”行李箱，但房間插頭少，建議如有兩個以上電子裝置需同時充電，最好攜帶USB多孔充電器。房間隔音普通，隔壁關門會共震，一開始會被嚇到，幾次後就習慣了。飯店有位貌似印度裔男性服務人員態度很好，很樂於提供幫忙，為此次住宿加分不少。

Friendly enough. On a very busy junction both for vehicles and people. Parking a nightmare in a van. Opposite Spoons. Not allowed a kettle to make a morning brew - too dangerous but you can buy one at their mates next door which you have to make yourself anyway.

Very nice and great value for money. Walls are thin..

Very comfortable stay.

Booked it for my son and he liked it.

Great find. Clean spacious room. Right next to Shepherds Bus tube station or a short walk to Shepherds Bush Market station. Found it very comfortable for a quick stay, and great value for what it offered.

If you want a hotel which is convenient for the location and are only staying for a night or two then this is fine. However, if you chose this hotel for the 4* and want the luxury of staying in a hotel and not worried about the location then maybe look elsewhere. The room we stayed in was nicely decorated, but I feel it was the smallest room and not pictured on the website. Staying in previous 4* hotels I don't think this hotel is quite up to that level for example the cleanliness when it comes to corners, taps, and the cups being dirty on arrival and after a service clean, these are the details a 4*+ hotel would look for. Overall, not a bad hotel as the staff were all pleasant and helpful, just decide what you want in a hotel for your trip.

Very close to Shepherd’s Bush station, nice room and friendly staff. Room was pretty noisy due to traffic, but I slept through it fine

Customer service was great but the hotel rooms are disgusting! The curtains have what appears to be vomit splattered on them, the walls have weird stains on them as well. It gets very noisy too but of course they can’t control this. I wish they cleaned the rooms and changed those filthy curtains. I was really grossed out and even requested a room change just to have the same issues with the second room.