巴比肯客房酒店 - 倫敦

The check in experience was poor. A big queue as two people in front having problems. Concierge took bags from everyone in line apart from myself.

The place is ok - it has the feel (and smell) of the endless 'luxury' apartment blocks in every city now. Initial impressions are fine, but all rather faded and jaded. My big complaint is that they asked for ID checking in - fine. But then without asking I noticed by driving license had been scanned in full. I questioned this, and why they didn't tell me what they were doing and the usual 'company policy' response followed. What alarms me is that they said this full colour scan remains on their servers for ever - there is no expiration. I don't feel comfortable with a one use only hotel keeping a permanent record of my photo ID. The only route for deletion - emailing customer services - has so far been unresponsive. Otherwise, rooms are fine. Mattresses are tired and made good by duvet-thick covers. Furniture slightly worn and dirty. Great location though.

Comfortable stay, friendly people, decent location, floors were a little creaky.

The entrance is just inside an access road, so a bit hard to find when you are tired and it is dark. But what a great hotel, excellent service, great value, and I got upgraded to a double deluxe. Shame I was only staying overnight, I would like to come back and stay longer. Very well located for my meeting in the Finsbury area.

Amazing stay