The hotel room was booked few weeks ahead, however it was disappointed to get the room at lower floor, behind the car park level, with no outside view. It has upset that the front desk did not try to look for better room even I have highlighted concern and expressed the expectation, he has no intention to offer opportunity to reserve another higher floor room if there would be room available on other days. Furthermore, the bathroom sink was stucked with slow water flow, it has induced inconvenience in washing. I have stayed in this hotel few times, generally this is the worst of the stay experiences mainly caused by the improfessional front desk serving, the confidence on future stay in this hotel has declined.