蒙特卡姆皇家倫敦之家酒店 - 倫敦

Far too many Covid procedure signs in place, really over the top - makes you feel uncomfortable and its not necessary. Hardly any staff, could not even get a drink after 10.30pm to the room, have to even request a kettle for the room at the moment. Touch screen controls for room lights and climate constantly crashes. Room tv connectivity really unstable. Not a 5* experience, seems to be another property offering a very scaled back product.

Such an amazing stay at the Montcalm hotel, the service was excellent and I would 100% recommend to anyone staying in London!

I’ve been before but it noblonger feels like a 5 star hotel.lots of things are missing in the room due to covid-19 but that’s not the fault of the hotel and staff will bring what every you need. The main issue is lots groups if drunk people screaming ,shouting abuse and being aggressive all day and intill 5am therefore it is impossible to sleep in this place. please be aware of this if you are considering a relaxing stay. if you are looking for a party hotel then maybe you will like that atmosphere. Can’t fault the staff who give a fantastic service but overall not a comfortable/nice place to stay anymore.

We have been staying at this hotel for a number of years with its excellent service and facilities. However, having just visited we were a little disappointed to find that the lounge wasn't open and the bar facilities were of a reduced availability. For now, it isn't worth paying extra for a club room but as usual the staff were excellent throughout our stay and we look forward to returning again soon.

Lovely hotel beautiful swimming pool the rooms are lovely the beds are amazing

Very clean with a very relaxing vibe. Roof top bar is lovely with a nice view over the city. Definitely recommend.

The hotel overall was so clean and hygienic, our room was amazing as well however I reckon they need to sort the mattresses out as they hurt my back so much that I couldn’t even sleep the night. That was the only issue, or in general the hotel was fantastic

Lovely hotel. Good location. Very clean and good systems for hygiene. They struggled a bit with the new breakfast arrangements due to COVID. We had to ask for everything repeatedly and quite a lot to spend on cold toast. But apart from that, a lovely night away.

We had a lovely stay, we were given a nice room with complimentary bubbles to celebrate our anniversary. Mary on reception was very friendly

Excellent stay considering the Covid-19 situation, very good social distancing restrictions and sanitising equipment in place. Well done in what must be an extremely difficult time.