Staff was very nice but had to go to font desk to get towels, toilet paper, and soap
Adam
Adam (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Check-in at 5 or whenever.
The room was cozy. However, when we arrived on time for check-in, the rooms were not ready. One of the staff members, Holly, was friendly enough to kindly give an explanation, the other Patrica was not too pleasant.
The reason for the rooms not being ready was because not enough staff arrived to work for becoming ill. My wife and I run businesses and give fault to upper management for not hiring enough staff to prepare for a busy time of year. (Christmas) I blame management for becoming frugal during this time. The ones that are affected are the guest and the staff have to pick up the slack for the ones who call in.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
It was a good hotel for last minute stay. Bed wasn’t the comfiest and the white towels had what appeared to be makeup stains. But the room was large the location was convenient. The hotel itself is an older hotel so I’m sure they can only do so much.
Abel
Abel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Maryellen
Maryellen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Gloriana
Gloriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Great stay
Lovely stay. The girl at the front desk was very helpful. Very quiey and pleasant stay. Highly recommend.
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
Booking screw up caused chaos
We reserved 2 rooms with two Queen beds. The hotel said we had one room with two twins. We specified one accessible room. Took over an hour to get something close. Calling the “accessible” room accessible is a joke. It does have grab bars in the BATHTUB, but the bathroom door cannot be opened unless the hallway door (to the public corridor) is open as there is no way to get a walker or wheelchair in otherwise. As for the beds, it is 3:45 am and I am on my fourth pain pill. Utterly miserable. And the AC leaks water onto the slick fake wood floor, creating a tripping hazard. Only two of six power outlets worked and none of the built in charging ports worked. Truly awful. The staff was friendly and attempted to be helpful, but the initial booking snafu left them few options.
Deborah
Deborah (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Buyer Beware
Very outdated. Pictures are not accurate. Breakfast was okay but you had to use Dixie cups for drinks. First room we were in had a noisy ac and they did switch rooms for us, but the new room had an ac that was just as loud. Bathtub was moldy and they didn’t have any clean towels. Dead bugs were on the floor. We couldn’t get out of there fast enough. There are several hotels in the area. I recommend avoiding this one.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Surprisingly over-priced
Stayed 4 nights for a family visit. Two of the nights were WAY over priced due to a Texas A&M game. Those two nights we were charged $349.49 and $469.49, respectively. We only had certain days we could visit and had stayed there before. Not again! No bag in ice bucket, empty tissue box, carpet in hall had huge humps where carpet needs stretched which I tripped on, small ants in room. Employees were SUPER nice.
Freda
Freda (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
jose
jose (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
Functional stay for the value
My mattress was fair. The bathroom was clean, but only stocked with 1 washcloth in a room with 2 double beds. My co-worker was kind to opt out of needing a washcloth. The employees were all tremendously kind and easy to cmmunicate with. The breakfast was mid, although the attendant was doing the best she could. I made her aware that the fridge was only cooling to 60 degrees so the milk wasn't held at a correct temp.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Dana
Dana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Jenee
Jenee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
Just okay
Have stayed here several times over the past five years. The condition of the hotel is definitely deteriorating. Hallway carpets loose and pulled up in middle of hall…VERY big tripping hazard, especially for older folks. Not enough towels provided, had to go to front desk to get more, even though gave number traveling when making reservation; and one towel had unknown black stuff all over it. Breakfast was okay, not a large selection. Breakfast staff was SUPER nice and friendly, though.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
So this place was available, price was decent. But in need of a makeover. Property was not what I would call "really clean" but the room was comfortable. No complaints really, and staff was nice. But next time, I will probably look for a place a little nicer.
Dwight
Dwight (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Comfortable but needs some TLC
Slept comfortably! Hotel is in need of some TLC. Shower head fell off (ouch on the toe), very skimpy on towels, carpet in hallway is aged, etc.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年9月27日
Birinder
Birinder (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
TV played on only one channel and we informed the front desk clerk after check-in. She stated we could not change rooms as they were supposed to be full last night. She stated that a maintenance person would come look at it. The TV was not fixed as no one apparently came by.
steve
steve (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
Heather
Heather (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月18日
Hotel was generally kinda gross. Staff was friendly though.
Kelsey
Kelsey (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Christi
Christi (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月14日
Terrible lodging that holds you hostage since you are there and you do not want to start searching for another hotel on short notice:
- Broken refrigerator that front desk refused to fix and refused to change the room.
- Broken and badly patched TV cabinet.
- clunking and therefore loud in room HVAC system.
- Rude and unaccommodating staff.