check in place is different to the actual accommodate place, quite "surprised" for the location, you have to move there on your own. the reception is not friendly enough. Flat location is inconvenient to get it from check in place, also far from metro, but luckily there is a bus station nearby.
Flat is old but big, overall is clean, but the blanket has some dust on it, also the only disadvantage of our flat is the water flow is sooooo weak... it's hard to shower...
Good apartment clean. and had all amenities perfect for what we needed
Danny
Danny (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020 年 3 月 10 日
tired and dirty apartment not as described
We were allocated a 2 bed apartment in a great location, however the apartment was filthy - lots of things were broken including the patio door which could easily be opened from the outside . - a huge security issue .
There were hairs in one of the beds , the bathrooms had cracked loose tiles and hairs in the bathtub - there was dust and crumbs on the floor and the apartment was just generally in a poor state of repair .
Overall I feel we did not receive what we had booked and paid for.
Very disappointed .
Richard
Richard (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020 年 3 月 10 日
Très mitigé
Bel appartement, spacieux.
Problèmes récurrents avec l’eau chaude, les fenêtres ne se ferment pas bien et le service client n’est pas disponible par téléphone aux horaires indiqués.
Des frais ont été appliqué pour arrivée en retard alors qu’on a prévenu de notre horaire d’arrivée
Julien
Julien (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2020 年 2 月 24 日
Central Appartment
Reasonable standard, as described on site. Good central location without excessive noise.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2020 年 2 月 12 日
Excellent for a short stay
Eugene
Eugene (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020 年 1 月 30 日
Lo mejor, la ubicación.
La limpieza es regular, mejorable.
Cuenta con todos los servicios de cocina.
Las almohadas horribles.
Tuvimos un problema la primera mañana en el apartamento, se fue la linea de enchufes.. solo teníamos iluminación. Llamamos, fueron el 25 por la mañana y solo arreglaron los enchufes de horno, microondas y un enchufe. Hasta el 26 a mediodía no lo arreglaron.
Y eran fechas de Navidad para nosotros también..
真實旅客
6 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2020 年 1 月 5 日
真實旅客
5 晚行程
Expedia 真實旅客評價
2/10 欠佳
2020 年 1 月 4 日
Good location but the hygiene is very poor especially with the pillows.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2020 年 1 月 3 日
Nous n’avons pas eu l’appartement réservé sur le site, celui-ci était plus vieillissant en particulier au niveau de la moquette. Bien situé, bien chauffé, calme, métro et bus à proximité. Le plus, service de conciergerie pour les bagages le jour du départ.
PHILIPPE
PHILIPPE (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2019 年 11 月 10 日
We stayed in 5 different apartments during our trip to the U.K. This was the most disappointing.
We were told to go to unit 13 to check in and pick up keys. We got an Uber there and then was told our actual apartment was 3 miles away. They did get us a taxi but it wasted another hour.
When we arrived at our two bedroom apartment one of the beds was not made. We called to ask them to come make up the bed. They told us they could drop off sheets pillows and a comforter and I told them no: make up the bed for us as we are paying. They did.
We had 2 lumps of soap for 2 bathrooms. 1 spare toilet roll between the two and one only had 5 sheets left on the roll. No shampoo. No body wash. Skimpy towels.
The carpets were disgustingly dirty. The closet was a hanger over the bedroom door with 3 coat hangers. The lights had dimmers but none worked. The lights in the living room we so low you couldn’t see at night.
It smelt and the corridor smelt worse.
It had been left to deteriorate. Light bulbs did not all work and the front door lock was hit or miss. Needed a major makeover. And the water out of the tap tasted disgusting.
A couple of tea bags were left with sugar but no milk.
Very poor compared to our other experiences
Martin
Martin (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2019 年 10 月 13 日
Appartement bien. Lit canapé bien. Sauf que la configuration de l'appart fait que tout le monde doit traverser la seule chambre pour accéder aux toilettes, douche.
Agnes
Agnes (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2019 年 10 月 9 日
Anneli
Anneli (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019 年 10 月 8 日
This property is located a bit away from the check in location, which is very inconvenient. The apartment could use a decent cleaning as there was thick dust on ceiling fans. The shower water is lukewarm at best. There were several issues which should not have been an issue in the first place. The first issue was that two doorknobs came off in hand upon opening doors. The second issue, which was a major issue, there was blood on the comforters provided. I would not recommend the company that provides this apartment.
真實旅客
6 晚家庭旅程
Travelocity 真實旅客評價
4/10 一般
2019 年 9 月 23 日
Kim Farstad
Kim Farstad (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 9 月 7 日
真實旅客
3 晚行程
Expedia 真實旅客評價
2/10 欠佳
2019 年 8 月 26 日
Hello,
I would like you Know that in thé futur,will Never book again an appartment your comapny.
I am hungry and désappointed by your services,
From the day we arrive to the moment we live.
There is no water and the maintenance can’t do anything for us,the wifi doesn’t Work and it never worked during the 2 nights we spent here.The solution that you offer to us was inappropriate because it was to late for us to Run after an another appartment.
Before we arrived ,you had to ensure that everything was ok ,because soon as we arrive we see that there ´s water running out in the kitchen.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2019 年 8 月 17 日
The apartment wasn't like that is showed in website of property.
I didn't like the apartment. The communication is misleading. I was expecting an apartment of more than 3 stars, without parquet e open space like in photos. Some light bulbs did not work and cleaning was not adequate. I asked an other apartment but the property refused my request because it hadn't an apartment like those showed in webside free.
真實旅客
4 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2019 年 8 月 10 日
What an ache checking in
Manjit
Manjit (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019 年 8 月 4 日
真實旅客
2 晚行程
Expedia 真實旅客評價
4/10 一般
2019 年 7 月 13 日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019 年 7 月 8 日
Familjesemester
Bra lägenhet , lite långt att ta sej till . Först hämta nycklar i ett område sedan släpa resväskor till tunnelbanan och leta upp lägenheten i ett annat område . Jobbigt innan man var framme . Tunnelbanan låg ca 10 min från lägenheten . Det är långt med massa packning . Vi hade beställt en stor lägenhet då vi var 4 vuxna o 2 barn . I bokningen stod det att depositionen var 150 pund , men när vi kom dit ville dom ha 300 pund för vi var 6 personer . Vi fick bara en nyckel. Dom skulle komma med en till sa dom , men vi fick aldrig någon . Väl på plats så bodde vi ändå bra med engelska mått mätt . Inte den standarden man är van vid i Sverige . Sammanfattningen är , ok lägenhet lite långt till tunnelbanan .
kerstin
kerstin (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019 年 7 月 3 日
Mouldy apartment and false advertising!!
The apartment was of very poor standard. They have used pictures of completely different apartments for advertisement. You do not end up in an apartment similar to the advertised ones.
The floors have stains everywhere, walls have marks on them and the furniture is old and dirty. Our particular apartment had mould in it so we couldn’t breathe proper. All of us got headaches and itchy throats straight away when we entered the apartment. We found mould cleaner under the sink so they are aware of the problem but do not care.
We had to leave the apartment within a few hours because of the health risk caused by the mould. They have since refused to give us a refund even though they have mould problems and falsely advertised the standard of the accommodation.