I was in town for a concert at The Pavilion at Start Lake. This hotel is 15-20 minutes from the venue and more convenient than staying in Pittsburgh. The staff was very friendly, checking in and out was super easy, and my room was very clean and well maintained.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年9月3日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
The hotel was within a reasonable distance of The Pavillion at Star Lake. The two employees at the front desk were awesome. (Very friendly and accommodating.) The hotel is going through a remodel, but it did not interfere with our stay and our room on the third floor was done. It looked great! Again, the people were awesome and even helped us find a shuttle to the concert! Doobies and Steve Windwood!
Renee
Renee (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Property is under construction inside but the room was lovely and the breakfast area was very nice.
Gwen
Gwen (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Well kept facility with friendly staff and conveniently close to star lake pavilion. Will stay there again for future music/events there. Thanks so much!
Maria
Maria (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Great location for the concert. Lots of dining options and convenience.
Patricia
Patricia (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Lawrence
Lawrence (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月17日
We stayed on August 15th in Weirton. I’m out $300 due to a front desk receptionist who assured me that canceling our second night’s stay would not not incur a monetary penalty. Upon speaking to the front desk receptionist the following morning, I was told otherwise. I explained what I had been told by the previous staff member and she told me that I had been misinformed. They proceeded to refuse to reimburse me for the second night’s stay.
So much for valuing a customer! You certainly won’t find that here. Go to another property where the staff will communicate properly and accurately or else you’ll risk paying for their mistakes.
mary
mary (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Jeffrey
Jeffrey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Very helpful and friendly staff at rhe front desk on Satueday Aug 10 around 12pm
casey
casey (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月11日
Great friendless from the staff
Christopher
Christopher (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月11日
You could hear everyone that walked by in the hallway and in the room next to us. The bed and pillows were uncomfortable. The sink plug was stuck down and the sink backed up. We used a knife to pry it up and let the water drain. The staff were very nice and they did offer a small refund for the inconvenience.
Jennifer
Jennifer (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
The staff really made this trip exceptional. Denise was wonderful!! I did not get the night staff girl name but she went above and beyond. She made us feel at home and the best part was her personality. She was awesome as well! I have nothing bad to say about this hotel. We would stay again. Thank you Fairfield ❤️
Kristy L
Kristy L (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
Staff was very friendly, including those who were there to do renovations.
Susan
Susan (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
Caryl
Caryl (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
Jacki R
The beds were so very comfortable. We only stayed one night and weren’t there very long, but everybody was very friendly and the room was very nice and clean. Would definitely recommend this to my friends and family.
Jacki
Jacki (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月2日
The hotel has been recently updated. We could see the dumpsters with the old mattresses.
One thing housekeeping staff should look for is the mold up under the rim of the toilet. There was a lot of it. This isn’t the first hotel that I have noticed this. It is still visible without having to look hard for it